I liked the fact that once we decided to work with CXM and did the first initial meeting, we didn't have to do much. They were present not only during the sales process but also during installation and check in a couple days after, it was great. Review collected by and hosted on G2.com.

I am located in Pittsburgh so it was a little difficult not having someone from my team always there. But the installation team helped and worked around it. It will be smoother once they expand. Review collected by and hosted on G2.com.