MD
Miles D.
Director of Customer Experience
Mid-Market (51-1000 emp.)
"Really insightful, needs continued work on the UI"
What do you like best about Cx MOMENTS?
Love the ability to quickly scan through themes in our customer tickets and see trends. This saves us a lot of time when other areas of the business want to know how products are performing or what customers are saying. Review collected by and hosted on G2.com.
What do you dislike about Cx MOMENTS?
We have many different brands and it is cumbersome to switch from brand to brand to filter out data. I'd also love a way to schedule reports to be served up to various stakeholders within the organization on a regular cadence. Review collected by and hosted on G2.com.