Zakaria D.
ZD
Head of Technology & Online Marketing
Mid-Market (51-1000 emp.)
"Effortless Automation and Outstanding Support"
5/5
What do you like best about Cue?

I like the simplicity of Cue, making it very easy to update and send out broadcasts; it just works effortlessly. The design is simple and easy to navigate, and with the AI tools and JSON capabilities, I can update the entire flow with the latest ads and vehicles in minutes. The support is also excellent, as Cue is backed by a whole team of engineers and professionals. Whenever I face issues, I can reach out directly to the right people and get it sorted quickly. I switched from Landbot to Cue because it's not only more cost-effective but also less complicated to use. The initial setup was fantastic, thanks to the dedicated team that guides you through everything and handles the onboarding seamlessly. Lastly, I appreciate how well the system integrates with Claude, allowing me to update without much hassle. Review collected by and hosted on G2.com.

What do you dislike about Cue?

I guess we need to get onboard with the AI. It's still kind of the old WhatsApp bot automation platform, you know, not a dynamic AI. I think they do have that, but we haven't bought into that. So yeah, obviously, when the day in the age of AI, we would like a dynamic experience with customers coming to our WhatsApp line to get, you know, recommended vehicles or recommended deals or recommended information based on the chat, having to follow a predetermined flow. Review collected by and hosted on G2.com.

Response from Grace Cowan of Cue

It’s wonderful to hear that Cue has made your WhatsApp communications easier and more efficient, and that our team has been there when you need us. Thank you for the review Zakaria, and we really enjoy working with the team

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