Dominic S.
DS
COO
Small-Business (50 or fewer emp.)
"Effortless WhatsApp Integration with Stellar Support"
4.5/5
What do you like best about Cue?

I love how Cue enabled us to set up WhatsApp communications quickly, with zero development resources, and provided a simple portal that our ops and support teams can easily manage with minimal training. Their customer support and onboarding teams are fantastic, making the transition and integration effortless. They developed a customized onboarding plan and regularly check in to ensure the platform meets our needs. We appreciate the broadcast and marketing functionality, which required almost no effort on our part to triple sales in a single day after being onboarded. The seamless setup with guidance every step from their team was a huge plus. Review collected by and hosted on G2.com.

What do you dislike about Cue?

Cue is great for teams with few developer resources, as it's the perfect "out of the box" platform, but that makes it a bit more limited when trying to customize the integration and automation of WhatsApp messages. It's mostly a lack of familiarity with the developer documentation. Other, more established companies, have well-documented APIs that can be referred to in forums or referenced through LLMs. Review collected by and hosted on G2.com.

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4.9 out of 5 · Verified reviews from real users

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