G2

Verified User in Accounting

Mid-Market (51-1000 emp.)

6/28/2022

"Crunchtime is a solid BOH software option."

4/5

What do you like best about Crunchtime?

We appreciate the customer support response time and that we feel like when something is urgent or important to us, customer support reacts in the same manner. The data continues to be reliable and trustworthy, which goes a long way for restaurant operators. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime?

It continues to be cumbersome to access each store individually and not be able to run reporting or export data globally for all stores. We have also had a continuous issue with ghost wages coming from Crunchtime and importing into our GL software. It is minimal, but we, nor customer support, can figure out where these incorrect wages are coming from. Review collected by and hosted on G2.com.

What problems is Crunchtime solving and how is that benefiting you?

Crunchtime is helping us solve our issue of moving data from one software to another. So far it has integrated seamlessly with the other software we have to issue financial statements, run payroll, and make GL entries. This has been very helpful because it cut down on implementation time and also increases our efficiency in our daily work. Review collected by and hosted on G2.com.

Response from Tasha Lloyd of Crunchtime

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Thank you for your candid review! We are happy to hear that you have had positive experiences with our platform as well as with our support team throughout onboarding and while operating day-to-day.