
As an event planner, I loved the ability to include travel information, FAQs, and venue maps directly within the agenda. This feature helped reduce repetitive questions onsite, and I appreciated the peace of mind it provided to guests, allowing them to focus on being present at the event. I also loved the hands-on support from the team and the flexibility to customize so much of the CrowdComms platform. Additionally, I found it easy to use both on the backend and as a user. Setting up CrowdComms was very easy with the help of our account manager, Victoria. Review collected by and hosted on G2.com.
It would be ideal if there was a way to link CrowdComms registration with hotel registration systems like with CVENT, such as Passkey, so that when updates are made from the hotel, it would update automatically in the app. I did have to manually update anytime there were rooming updates, which was tedious. Also, need to find a streamlined way for our travel partners to log in and manage the flight information without having all the other information getting in the way. One feature previous event apps had that would be amazing for CrowdComms to have is a live AI Chatbot that can answer questions in live time based on all the event data it is fed. Review collected by and hosted on G2.com.