--- title: Crosschq Reviews meta_title: 'Crosschq Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 164 reviews by the users' company size, role or industry to find out how Crosschq works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 164 scale: '5' date_modified: '2026-07-17' parent_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening --- # Crosschq Reviews **Vendor:** Crosschq **Category:** [Reference Check Software](https://www.g2.com/categories/reference-check) **Average Rating:** 4.6/5.0 **Total Reviews:** 164 ## About Crosschq Crosschq 360 is a digital reference check tool designed to enhance Quality of Hire by streamlining and enriching the reference checking process. Crosschq automates reference checks, saving recruiters’ time while collecting richer, standardized data through thoughtfully designed questions that encourage honest and thorough responses. Through a customizable library of scientifically-backed role-specific surveys, Crosschq 360 produces comprehensive reports that juxtapose reference ratings with candidate self-assessments for deeper insights. These reports are user-friendly, securely shareable among team members, and include fraud detection features to prevent potentially harmful hires. Additionally, Crosschq 360 allows references to opt into your company's talent pool, a new source of qualified candidates – in fact, 85% of Crosschq customers make a Crosschq-sourced hire within their first 90 days. The Crosschq platform is mobile-optimized, ensuring a seamless experience for talent acquisition teams, references, and candidates alike. With numerous plug-and-play connectors, it integrates effortlessly with existing Applicant Tracking Systems, to fit right in with your workflow. Supported by world-class customer service, Crosschq 360 is GDPR compliant and SOC 2 Type 2 certified, underscoring its commitment to data security and privacy. Founded in 2018 and backed by prominent investors such as GGV Capital and Bessemer Ventures, Crosschq continues to innovate in the hiring intelligence space. ## Crosschq Pros & Cons **What users like:** - Users appreciate the **efficiency and user-friendliness** of Crosschq, enhancing the overall candidate experience significantly. (3 reviews) - Users find Crosschq's **ease of use** outstanding, with a simple setup and intuitive interface for efficient hiring processes. (3 reviews) - Users appreciate Crosschq's **remarkable efficiency** , making reference checks quick and seamless for teams and candidates alike. (3 reviews) - Users appreciate the **consistent process and quick support** of Crosschq, enhancing their hiring confidence and efficiency. (3 reviews) - Users value the **insightful candidate feedback** provided by Crosschq, which enhances hiring success and efficiency. (3 reviews) - Accuracy (2 reviews) - Analytics (2 reviews) - Users value the **efficiency and ease** of Crosschq in streamlining reference checks, enhancing the hiring process significantly. (2 reviews) - Candidate Management (2 reviews) - Efficiency Improvement (2 reviews) **What users dislike:** - Users find the **inefficient recruitment process** frustrating due to limitations in candidate management and resume upload options. (2 reviews) - Users express frustration over the **limited editing options** for templates in Crosschq, hindering customization abilities. (2 reviews) - Users desire a way to **push referrals into their ATS** and enable resume uploads for easier recruiting. (1 reviews) - Users wish for the ability to **push referrals into ATS** and upload resumes, enhancing the recruitment process. (1 reviews) - Users find the **confusing questions** limiting, though options to modify them may exist within the program. (1 reviews) - Expensive (1 reviews) - Feature Deficiency (1 reviews) - Inaccuracy (1 reviews) - Users experience **integration issues** with Crosschq, making it challenging to connect with ATS like Workday. (1 reviews) - Users feel there is a **lack of customization** for role management in Crosschq, limiting organizational adaptability. (1 reviews) ## Crosschq Reviews ### 1. Seamless Candidate Management with User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Marcelle D. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Crosschq?** I find Crosschq's user interface very easy to use and user-friendly, which is important to me. Managing the candidate pipeline with TalentWall is seamless and it gives me great insights into the health of the pipeline. It's particularly helpful for seeing where requisitions stand and whether candidates have gone stale. I really love Crosschq and can't think of any specific improvements right now. The initial setup was extremely easy, and it's also integrated fully with Greenhouse, which is a big plus for me. The 360 reference checks also save us a ton of time! **What do you dislike about Crosschq?** n/a **What problems is Crosschq solving and how is that benefiting you?** Crosschq makes managing our candidate pipeline seamless and allows us to look at analytics for recruiting efforts and share executive dashboards. TalentWall helps manage pipelines, assess the health of requisitions, and identify stale candidates. ### 2. Effortless Guidance Through the Reference Process **Rating:** 4.5/5.0 stars **Reviewed by:** Heather B. | Journalist, Author, and Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2026 **What do you like best about Crosschq?** It guided me effortlessly through the reference process. **What do you dislike about Crosschq?** I would recommend adding an N/A or "not applicable" option for some of the questions. **What problems is Crosschq solving and how is that benefiting you?** I appreciated how Crosschq presented specific questions while providing the opportunity for me to share personal and professional insights. ### 3. Objective Feedback Drives Continuous Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammed A. | Senior Software Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Crosschq?** Objective feedback seeking about the referral. **What do you dislike about Crosschq?** Areas of improvement. It creates a bias. **What problems is Crosschq solving and how is that benefiting you?** Reference checks for potential hires. ### 4. I would recommend Crosschq because it’s easy to use, saves time. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Crosschq?** I like that Crosschq is simple to use, gives clear and organized insights, and really speeds up the reference-check process without adding extra hassle. **What do you dislike about Crosschq?** I wish Crosschq had a bit more customization in its reports and flexibility in how the questions are tailored, as sometimes the standard format feels a little limited. **What problems is Crosschq solving and how is that benefiting you?** Crosschq is helping streamline the reference-checking process by making it faster, more organized, and less manual. It reduces back-and-forth communication, ensures consistent questions for every candidate, and provides clear insights in one place. This saves time, improves hiring decisions, and makes the overall recruitment process more efficient. ### 5. Drive hiring through data! **Rating:** 4.5/5.0 stars **Reviewed by:** Kitrina B. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Crosschq?** The user interface is sleek and easy to use. It has been very helpful in adding information about our new hires that we can use in our hiring decisions and beyond. There are also other features of the platform, like a sourcing component, and the automated prospect alerts has been great. **What do you dislike about Crosschq?** I think there is room for improvement to remember the roles you add in for your company, if they are outside of what is listed. But our support team and ease of use has made it a platform I enjoy! **What problems is Crosschq solving and how is that benefiting you?** Our main use of the tool is for it's reference checks! It has made the process very easy and simple, both emailing and texting the candidate. It's great to bring data elements into our decision making process. We've also heard great things from our candidates. It's so nice to see a streamlined report with notes and details pertinent to the role they are applying to, and to the company values we added. **Official Response from Renee Streck:** > Kitrina - love to hear Crosschq has brought value in your decision making processes! If you have any more product feedback, your CSM and the Support Team are always happy to take it. Thank you! ### 6. Efficient for both companies and candidates **Rating:** 4.5/5.0 stars **Reviewed by:** Stephanie M. | Sr. Director, Talent Acquisition, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2024 **What do you like best about Crosschq?** What we love most about working with Crosschq is how remarkably efficient their platform is for both our team and our candidates. The streamlined process saves us time and effort while ensuring an excellent candidate experience. Additionally, the presentation of candidates after their references are completed is outstanding. The detailed and organized insights give us a clear and comprehensive view, making it easy to make confident hiring decisions. Crosschq has truly elevated our reference-checking process! **What do you dislike about Crosschq?** The unique login per user makes integration with our application tracking system a little tricky but we found a favorable workaround. **What problems is Crosschq solving and how is that benefiting you?** With the high volume of contractor hiring we’re managing, Crosschq helps us maintain a strong focus on quality of hire while meeting our demanding hiring timelines. The platform quickly alerts us to potential quality concerns in a candidate’s background, enabling us to follow up efficiently and address any issues. This ensures we can scale hiring without compromising on the caliber of talent we bring onboard. **Official Response from Renee Streck:** > Stephanie, so excited to see that Crosschq is helping you focus on quality of hire without sacrificing meeting your demanding timelines. Data security is a top priority for all of us at Crosschq - glad you were able to find a solution with the unique log ins and your ATS. Thanks so much for sharing your detailed feedback! ### 7. Great product! Saves time, and provides insight **Rating:** 5.0/5.0 stars **Reviewed by:** Jaci S. | Director of People & Culture, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Crosschq?** As a leader of a very small HR team that does a lot of recruiting, this is one of my favorite tools. It saves us so much time with reference checks, and the surveys are actually really insightful. We have made hiring decisions based off the feedback, and it has saved us from hiring the wrong candidate many times. I also love that the references can opt to be passive candidates as well - we have hired a few folks that way! **What do you dislike about Crosschq?** The only thing is I wish I could push potential candidates from the referrals into our ATS. I also wish that they could also upload a resume. Not a huge deal, but would help with recruiting them! **What problems is Crosschq solving and how is that benefiting you?** Making reference checking less of a pain and more effective! **Official Response from Renee Streck:** > Jaci, we are honored to be one of your favorite tools! Allowing leaders to make insightful hiring decisions is what we're all about! (Also love that you've made hires from reference opt-ins!) Crosschq does support automatic prospect uploading for many ATSs, however, not all ATSs support this feature within their APIs. In that case, there is the option to download potential prospects into a CSV file and upload them into the ATS manually. If you are unfamiliar with this and need any help, your CSM or our Support Team would be happy to help! ### 8. Crosschq **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Crosschq?** It offers easy of access for both customers and applicants. The recruiting metrics for overall score from referrals is excellent and the security of knowing when there maybe potential for fraudulent submissions is a plus. The filing process and the format of the reports is easy to comprehend and all the information is stored in one system or can be exported to private files. It is overall a useful tool for any company and HR team. **What do you dislike about Crosschq?** I would like for the system to have a set elapsed timeperiod installed for completion of the references by applicants (14-21 days is more than enough time). **What problems is Crosschq solving and how is that benefiting you?** Allows us to view feedback from people who have had close contact or work relationships with candidates that may eventually be potential new hires. It's an indirect way of conducting another form of background on a candidate in a lesser and informal process. **Official Response from Renee Streck:** > Thanks for taking the time to share your experience - love to hear your overall score from reference referrals is excellent and you're getting value from the fraud detection. Appreciate your thoughts on the timing to conclude references - if you haven't already, you can find settings to adjust this here by following this knowledge base article: https://support.crosschq.com/knowledge/report-auto-conclude. If you have any questions, our Support Team is more than happy to help. Thanks again! ### 9. Excellent especially for start-ups! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Crosschq?** You get to know how your candidates view their own work and how it stacks up against what their colleagues experience working with them. It's been very helpful to know what areas we may need to offer additional support to employees who've joined our team. There are also security measures in place that have kept us from hiring people who were dishonest throughout their hiring process. Hiring is important at every company, but especially at a small startup where every role has a significant impact on the organization; Crosschq is super helpful to our team. **What do you dislike about Crosschq?** It's easy to use, so I only dislike the inability to edit the pre-made templates that Crossq360 offers. You can add additional questions, but I wish it were possible to edit the existing questions to create something new. **What problems is Crosschq solving and how is that benefiting you?** Getting a more wholistic perspective of how candidates operate. **Official Response from Renee Streck:** > Love to hear how you're using Crosschq - comparing the self-reference to the references and offering additional areas of support to new hires. Fabulous! Wishing your start up continued success. If you haven't already, we are more than able to help set up custom surveys with you. Your CSM or our Support Team can assist you with this right away! ### 10. Efficient tool with good usability **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Enterprise (> 1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Crosschq?** Tool with high ease of use and functions **What do you dislike about Crosschq?** I have no opinion on defects because the use has been positive **What problems is Crosschq solving and how is that benefiting you?** Verification of third-party references ## Crosschq Discussions - [What does Crosschq do?](https://www.g2.com/discussions/what-does-crosschq-do) - 1 comment - [View Crosschq pricing details and edition comparison](https://www.g2.com/products/crosschq/reviews/crosschq-review-3788868?section=pricing&secure%5Bexpires_at%5D=2026-07-18+11%3A36%3A39+-0500&secure%5Bsession_id%5D=ba928e34-2436-4777-a603-23fb6221cc4e&secure%5Btoken%5D=bc3896f6d88f9be6ba1c9176c19a5f45853f74b704f3515a40fd81d4293fa9f8&format=llm_user) ## Crosschq Features **Platform Basics** - Interoperability - Performance - Self-service - Automation **Platform Functionality** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Platform Content** - Templates - Automated - Reports **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Data** - Platform Search - Dashboard - Alerts and Notifications - Analytics **Platform Basics** - Optimization - Interoperability - Performance **Agentic AI - Recruiting Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Functionality** - Dashboard - Talent Management - Diversity - Talent Acquisition - Proctoring - Assessments **Platform Additional Functionality** - Integrations - Identity verification - Fraud detection - Custom branding **Platform Data** - Visualization - Security and Compliance - Alerts and Notifications - GDPR Compliant **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Agentic AI - Talent Intelligence** - Multi-step Planning - Adaptive Learning - Natural Language Interaction - Decision Making **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot ## Top Crosschq Alternatives - [Xref](https://www.g2.com/products/xref-xref/reviews) - 4.6/5.0 (475 reviews) - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) - 4.7/5.0 (506 reviews) - [HiPeople](https://www.g2.com/products/hipeople/reviews) - 4.6/5.0 (440 reviews)