G2

SM

Sam M.

Lead DevOps Engineer

Enterprise (> 1000 emp.)

12/20/2023

"CRM Implementation Review"

4.5/5

What do you like best about CRM Implementation?

The implementation of CRM allows our sales and marketing team to focus more on potential customers along with existing customers to focus more on their requirements and in return generate more revenue. Review collected by and hosted on G2.com.

What do you dislike about CRM Implementation?

Cost of implementation

Reviewing business culture

Culture change

Steep learning curve Review collected by and hosted on G2.com.

Recommendations to others considering CRM Implementation:

Plan out the end-to-end deployment and usage lifecycle before proceeding to use.

Ensure the data being worked upon isn't confidential data. Review collected by and hosted on G2.com.

What problems is CRM Implementation solving and how is that benefiting you?

Better knowledge of customers

Better customer retention

Better anticipation of customer needs

Better and speedier communication Review collected by and hosted on G2.com.