G2

Suraj B.

Google Support Engineer

Mid-Market (51-1000 emp.)

4/28/2026

"Jira CRM Seamlessly Centralizes Sales, Support, and Tasks"

5/5

What do you like best about CRM for Jira - Customers and Sales?

Jira CRM centralizes sales, support, and tasks seamlessly Review collected by and hosted on G2.com.

What do you dislike about CRM for Jira - Customers and Sales?

CRM for Jira - Customers and Sales can feel a bit limited compared to full standalone CRMs. Reporting and analytics aren’t as advanced, and the UI may seem cluttered for non-technical users. Initial setup and customization can also take time, especially for teams new to Jir Review collected by and hosted on G2.com.

What problems is CRM for Jira - Customers and Sales solving and how is that benefiting you?

CRM for Jira - Customers and Sales solves the problem of scattered tools by bringing customer data, sales tracking, and support tickets into one place. This benefits me by improving team collaboration, giving full visibility into customer interactions, and saving time since everything is managed directly within Jira without switching platform Review collected by and hosted on G2.com.