G2

Mark D.

Director, Public Education/Public Relations

Mid-Market (51-1000 emp.)

4/6/2021

"Pleased To Be Using Critical Mention"

4/5

What do you like best about Critical Mention?

The reports that I've been able to generate are terrific. I've received excellent feedback from those with whom I've shared various reports. (The reports have made me look good.) I also really like the media value that is attached to individual stories that Critical Mention picks up. Review collected by and hosted on G2.com.

What do you dislike about Critical Mention?

Occasionally there are stories that, for some reason, Critical Mention misses. Perhaps I need to add some additional search parameters. Maybe I'm still in the learning curve of determining how to use the tool most effectively. Review collected by and hosted on G2.com.

Recommendations to others considering Critical Mention:

I am pleased with Critical Mention. As with any robust tool, to realize its full value, one must go through the learning curve. Review collected by and hosted on G2.com.

What problems is Critical Mention solving and how is that benefiting you?

As we are now distributing our monthly media report in a digital format, we've realized significant efficiencies and saving lots of paper. As previously mentioned, I appreciate the media value that Critical Mention associates with each story and the calculated collective value that appears. Review collected by and hosted on G2.com.

Response from Priscilla Osorio of Critical Mention

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Hi Mark, thank you for sharing how our media monitoring reports have brought you and your market excellent feedback. We love that our reports have made you look good! Please feel free to reach out to your dedicated account manager so they can help you set up more refined searches and guide you on how to use the platform most effectively. Thanks again, we appreciate you leaving such a wonderful review.