G2

Eric V.

Mid-Market (51-1000 emp.)

11/19/2025

"Crestwood Associates: Strategic, Knowledgeable, and Exceptionally Supportive"

5/5

What do you like best about Crestwood Associates?

Crestwood’s team is excited, friendly, knowledgeable, and genuinely invested in our success. Their technical depth across Acumatica modules is impressive, and they consistently go above and beyond — even escalating platform issues directly to Acumatica’s executive team when needed. Their support is responsive, tenacious, and proactive. Review collected by and hosted on G2.com.

What do you dislike about Crestwood Associates?

There’s very little to dislike. Occasionally, long-running issues require extended timelines due to Acumatica bugs, but Crestwood stays engaged throughout and provides regular updates. Review collected by and hosted on G2.com.

Recommendations to others considering Crestwood Associates:

We’ve worked with Crestwood for over four years. As the lead administrator and executive champion, I’ve seen firsthand how their team supports complex Acumatica environments. They’re easy to communicate with, offer targeted training via Teams, and respect our internal expertise while still providing valuable suggestions. Their support portal and our account team (Shaun, Colleen, Melissa, Evan) make collaboration seamless. Review collected by and hosted on G2.com.

What problems is Crestwood Associates solving and how is that benefiting you?

Crestwood helped us recover from a poor initial implementation by auditing our system and delivering a high-ROI improvement plan. They’ve supported us through a major accounting review, built custom margin reports tied to the general ledger, and continue to help us optimize workflows across distribution, manufacturing, and service. Review collected by and hosted on G2.com.

Response from Crestwood Associates of Crestwood Associates

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It's great to hear that Crestwood has been able to support your complex Acumatica environments and provide valuable solutions. We will make sure to pass along your compliments to Shaun, Colleen, Melissa, and Evan for their seamless collaboration.