Crelate Reviews & Product Details

Great for small teams that don't require complex workflows.

Helps recruiters stay on task.

Unfortunately, we are a large and complex team, so we are likely not the right customer for them.

The product has significant potential, but has a long way to go. I anticipate my review will be more positive in the future. Review collected by and hosted on G2.com.

Slow search, poor performance, and a lack of full development on basic functionality. We were sold on a flexible system with excellent capabilities, but upon closer inspection, significant gaps in the workflow are apparent, and it's broken, to put it politely.

The people are friendly, but it appears that there is a shortage of staff to handle tasks efficiently. Additionally, they tend to shift the cost of development for features that ought to function properly onto the users. Review collected by and hosted on G2.com.

The product itself is great, smart, intuitive, lots of functionality. You do pay for every add on, including training so be prepared for that. Review collected by and hosted on G2.com.

They do not value the customers or the idea of customer service. The onboarding is basically recorded sessions, the ones that are live move so fast that is hard to follow and they justify it by saying you can watch the recordings or the articles. If you need help with anything, it can take up to 48 hours for a response. They use a bot system that is not good. I ended up paying $1600 to get the additional training so I could get my questions answered. I think they are running so lean that they give you the bare minimum for customer service so you are forced into purchasing their very expensive plans for service. They do not have a customer-first approach AT ALL. Pretty shocking in today's day, especially for a premiere product. Recruiter FLow, PC Recruiter, and Jazz HR are a few that really value the customer. Nick at JAzzHR is a gem. It seems like Crelate just put all its resources into the product and figured that once you were on the hook, it wouldn't matter because it would be too difficult to leave and start over, which is the case. It's such a shame. I wish there was a product like Crelate that valued customer service as much as the product. Review collected by and hosted on G2.com.

I liked that it was customizable, that you could upload question forms and save the candidate answers, that you were able to upload directly from Linkedin Review collected by and hosted on G2.com.

It was too expensive for me to use in my freelance work Review collected by and hosted on G2.com.

I enjoyed how easy it was to transition from our previous database to Crelate and how it helpful the team was when doing so. I also find it easy to integrate job postings into our website and getting postings out to other sites at no additional costs. I like that it tracks time to fill and throughout various stages of the recruiting process, it's customer facing portal that can be used when you have a large number of roles and if your client company wants real time data. Review collected by and hosted on G2.com.

Some of the search tools for information could be improved and there are some other features that should be available in helping with posting positions on social media requires some html support that Crelate does not provide.

Also with bulk mailing and tracking using links would be helpful- again with embedded html would also be great. Review collected by and hosted on G2.com.

Most intuitive SAS I have used. Easy to get started. Easy to become proficient. Flexible and adaptable to our workflow. Review collected by and hosted on G2.com.

As the company has grown the number of glitches and time it takes to get something done through Customer Support has grown. Not unexpectedly but still noticeable. Review collected by and hosted on G2.com.

Crelate understands it's about using Data and communicating with clients. the software is designed to allow you to easily capture data from wherever your exposed to it - online, on phone, on email, etc. It serves as your project manager allowing you to do the business of recruiting Review collected by and hosted on G2.com.

reporting could be better. The admin and personal preference sections should be combined. Review collected by and hosted on G2.com.

I like that it keeps track of everything I am doing so I do not risk forgetting, losing or falling behind in the recruiting process! Review collected by and hosted on G2.com.

I dislike the amount of time it takes for support to respond. Review collected by and hosted on G2.com.

It's perfect for the type of 3rd party recruiting my team is doing. Customizable and easy to use. We use it daily to capture all activity and it integrates well with LinkedIn and our other sales tools. Review collected by and hosted on G2.com.

The mobile app isn't quite up to speed yet, but it's early days. Review collected by and hosted on G2.com.

It brings multiple applicant tracking systems all together into one place.

You can add other systems to Crelate, like Ring Central, to make calling and texting candidates easier.

Crelate alerts you when there could be a duplicate candidate. Review collected by and hosted on G2.com.

I wish it had a sound alert option when a candidate texts back.

You must be in Crelate to see when you get a new text.

The only alert sound it makes is when the Crelate Team answers one of your questions. They are working on this improvement.

Crelate has too many options. So it can be difficult to use. Review collected by and hosted on G2.com.

Laid out well, ease of navigation, ever expanding integrations to use. Review collected by and hosted on G2.com.

Tag creation and the tagging process for candidates. Review collected by and hosted on G2.com.