My favorite things about Crelate are the people, the system itself, and how they continue to refine their platform. Our rep, Cait, is fantastic, responsive, and always helpful. The support team in general is also a great resource. We rarely have performance issues and if we ever do, the team is very responsive. We love the system because it's easy to use, easy to customize, and it sees to all of our needs such as reporting. The extension is one piece that greatly improves our workflow. Crelate as a company is very good at listening to its customers such as providing necessary integrations, responding to technology advances such as implementing their own AI, and generally strives to provide an excellent user experience at a great price. Review collected by and hosted on G2.com.

As with any platform, there are some limitations, but these are minor. One example is the difficulty in associating multiple people with various requisitions for one client. The client portal is one area that we've utilized in the past, though we haven't continued to use it due to the need for very bespoke communication with our clients. Again, the drawbacks are very minor - we're overall very happy with Crelate. Review collected by and hosted on G2.com.