Marco  C.
MC
Small-Business (50 or fewer emp.)
"Streamlined Restaurant Management with Cutting-Edge AI"
5/5
What do you like best about Craftable?

I really like Craftable's ease of use. It's less clunky than other systems like Restaurant 365 or MarketWatch and is fast, quick, and efficient, which is crucial because we don't have time to spend clicking through menus. Craftable is the foundation of our restaurant operations, helping with inventory, cost management, and invoices. It keeps me ahead of trends by making it easy for me to understand and manage food costs. I also appreciate that Craftable is pushing the envelope, especially with its focus on AI, and I'm excited to watch its continued growth. The implementation process has become seamless and effective over the years, which has been a big improvement since I first started using Craftable eight years ago. Overall, Craftable has been instrumental in allowing us to make adjustments to our menu in response to fluctuating prices, helping us stay ahead of the curve. Review collected by and hosted on G2.com.

What do you dislike about Craftable?

I think Craftable could improve in some detailed areas, particularly understanding how the AVT is working. It may need to adjust the software for restaurants that don't have a normal cadence in customer orders. For example, in barbecue restaurants, people often create their own menu by ordering meat by the pound, along with various sides and sizes, which is different from typical restaurant orders with just a few modifiers. This makes it challenging for Craftable's AVT to accurately model our menu. So, it would be helpful if Craftable could continue learning more about the industry and adapt to unique business models since not every restaurant operates the same way. Review collected by and hosted on G2.com.

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