Cradlepoint Reviews & Product Details

As a product, Cradlepoint is a robust, well-designed, and well-supported series of devices and services. They make excellent products with varying purposes. They are easy to communicate with, and have a great field and in-house support system. Cradlepoint has a lot of good options, and their product can be used in a wide variety of industries. They really make it hard to want to use any other product. Review collected by and hosted on G2.com.

Sometimes, their strengths are also their weaknesses - in trying to make a product that reaches a wide range of markets and uses, they can also be a little inflexible with their products. Coming from the perspective of a non-traditional Cradlepoint ecosystem user, they would do well to have a wider range of product and service offerings, perhaps even more modular in nature, for some of its more unique customers. Despite this, I have been included in discussions around future products and software that give me hope that flexibility is coming. Review collected by and hosted on G2.com.

How easy it can be to make changes and push mass updates. The new cloud interface is full of options. Review collected by and hosted on G2.com.

There is not buildin backup tool, they do have autosave keep running last good config. But this is not a backup. You can manually save a copy(download) on the management cloud or on the local login in.

If you make a change and then want to look back to compare to a older config you have to have made a manual copy already. My solution was to use a script with an api. Why did I have work on the side of this software to add this?

The other issue is the EOL of the product, I have modems which are aging, for LTE bands and unit failures, but are still very useful and working okay. But with the EOL of the product will force me to replace 40 units a few years before I need to, as I lose cloud mangment access altogether as well as security updates. Other vendors may drop a product to best effort with limited support. This brings up the cost for support is high after initial support time, Skin there are other products on the market that have longer life spans, they may not be as easy as Creadlepoint, but have Central management and longer horizons of usefulness. Review collected by and hosted on G2.com.

Good knowledgebase. Good knowledgebase... Review collected by and hosted on G2.com.

The yearly ECM fee is high especially considering competitors don't charge for their interfaces Review collected by and hosted on G2.com.

The product and services are top notch and highly dependable. The setup is user friendly and overall the experience is overall great results driven product. Review collected by and hosted on G2.com.

The overall aspect of the services are top nitch, but if there were in improvement necessary, possibly having more products and services available. Review collected by and hosted on G2.com.

Technological innovation and the application of it. Review collected by and hosted on G2.com.

I believe it's still an early stage for such software as many people out there are oblivious with such IOT things. Review collected by and hosted on G2.com.

Cradlepoint has given me and my team a wonderful positive experience like no other. Review collected by and hosted on G2.com.

At this time, there is no downsides, but we WILL be in touch if we find any Review collected by and hosted on G2.com.

I think it seems to be pretty stable from what I can tell. I don't have many issues reported with these as I see with brands such as TP-Link or NetGear. Review collected by and hosted on G2.com.

Seems very basic. Could be more user friendly and tech friendly by having the lights be more visible. Nothing really makes it stand out. Review collected by and hosted on G2.com.

Their Netcloud portal is very easy to navigate and make setting changes. A semi-novice user would not have any issues with getting their equipment properly setup in this interface.

There are a number of features in the portal that can help you to fine tune your settings to make the device and service as robust and secure as you need it to be.

CradlePoint's tech support is very easy to work with, helpful and extremely knowledgable about their products.

Integration into my network as a secondary wifi service backup was not very difficult.

The router has been frequently used many times at various construction sites within the organization. Review collected by and hosted on G2.com.

All of my interactions with CradlePoint support have been positive and the equipment has been very reliable. Nothing negative to say here. Review collected by and hosted on G2.com.

I like the use of the Netcloud to manage multiple Cradlepoints. The Cradlepoints themselves are pretty easy to setup and connect to an Out Of Band switch. Review collected by and hosted on G2.com.

The only hing I don't like about the Cradlepoint is that they don't have a built in SIM tray or an adapter to place the SIM card to be placed in the SIM slot. Review collected by and hosted on G2.com.

They are well constructed and not too hard to get set up. They allow most of the common routing possibilities one would expect. and they just work. Competition in teh telemerty sector I work in are all functional but lock me into thier ecostructure. CP is more configurable in what can be done with them. Review collected by and hosted on G2.com.

I miss the NCP overlay, I know there is a new replacement that does the same thing but I dont know much about because it is too expensive. I had to change to VPN tunnels which work fine but require more IT involvement than NCP did. Every time I move one I have to get IT involved in the Firewall and the IPSEC config and that takes days to schedule. Review collected by and hosted on G2.com.