G2

Andrea B.

General Manager/Regional Manager

Small-Business (50 or fewer emp.)

11/26/2025

"Exceptional Organization and Responsive Feedback"

5/5

What do you like best about Cova POS?

I like that everything is well organized and there are opportunities to have my feedback heard. Not only is that feedback heard, it is then acted upon and often dealt with in a very timely manner. Review collected by and hosted on G2.com.

What do you dislike about Cova POS?

There are things that I still wish Cova could do but I understand they are in development stages with some of these things. Review collected by and hosted on G2.com.

What problems is Cova POS solving and how is that benefiting you?

Working with filters for our tablets. We would like to see a tab that shows only sale items because often customers just want to know what is on sale. This is meant to be a huge time saver and we are patiently awaiting the day we can do this!! We also have been in talks with Cova about the potential to have customer data deleted when customers are inactive because we are in Canada and customer data does not legally need to be kept. We want to tidy up our list of customers. Review collected by and hosted on G2.com.

Response from Faai Steuer of Cova POS

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Hi Andrea,

Thank you for sharing this thoughtful feedback. We’re really glad to hear that you feel there is a real path to share ideas and have them considered. That is exactly the kind of partnership we want to build with our customers — not just listening, but using that feedback to keep improving the platform in ways that actually support your day-to-day operations.

We also appreciate your patience as some of the features you’re looking for continue to evolve. Your comments around tablet filters and making sale items easier to find are very helpful. We understand how much time that could save your team when customers are asking what is currently on promotion. Since your review, our filtering capabilities have improved significantly, and we’re continuing to make enhancements that help retailers find and manage products more efficiently.

Your feedback around customer data management is also important, especially for Canadian retailers who want to keep their customer list clean and relevant. We appreciate you bringing these real operational needs to the conversation.

Thank you again for working with us, sharing your ideas, and helping us make Cova better for cannabis retailers.