I think Corsica Technologies is good at organizing requests and connecting me to people to take care of IT requests. I appreciate their expertise, which is the main thing that drives the deliverables and ensures everything works out. My average time talking to IT was maybe 5-10 minutes under Corsica, which I find pretty good. I also like that they keep operations smooth and work on proactively tackling bugs before they happen, which, although a hard task, is something I appreciate. Review collected by and hosted on G2.com.
I feel the integration could have been better managed by customer success agents. It's been slightly better over time, but initially, there wasn't enough focus on integrating the technology with our company's processes. Review collected by and hosted on G2.com.
Thank you for sharing your experience with Corsica Technologies! We're thrilled to hear that you appreciate our expertise and efficiency in handling IT requests. We understand the importance of proactive bug management and are glad it's something you value.
We apologize for any initial challenges with integration and understand the importance of aligning technology with your company's processes. We'll work on improving our customer success agents' focus on this aspect to ensure a smoother experience for you.
If you have any specific feedback or further concerns, please feel free to reach out. We're here to assist and enhance your experience with us.