The staff is very friendly and has always resolved my issues. Review collected by and hosted on G2.com.
That their main way of communication is through submitting a ticket. I had to grab the phone number from my boss. I am old school, I would like to speak directly to a human. Review collected by and hosted on G2.com.
Thank you for your positive feedback. We understand that at times, nothing beats talking to a person when trying to explain a problem. We work hard to provide different contact methods based on priority and preference. Phone call, chat, booking a scheduled session and email are all great options to speak with our teams. If you would like more information on these alternate communication methods let us know and we will get a session scheduled with you!