# Corrigo Reviews
**Vendor:** Jones Lang Lasalle, IP  
**Category:** [Facility Management Software](https://www.g2.com/categories/facility-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 133
## About Corrigo
The World&#39;s Most Intelligent Facilities Run on Corrigo CMMS. As the Facilities Management hub of JLL Technologies, Corrigo is the world&#39;s most powerful and proven CMMS solution. Corrigo helps Facility Managers tame the chaos of high-volume, reactive facilities maintenance. Whether it&#39;s Work Order Management, Asset Management, or Vendor Management, Corrigo turns enterprise facilities from cost centers into value drivers. Corrigo is deployed across 1.1 million facilities in over 140 countries, Corrigo customers process 18.5M work orders representing $6B in transactional spend, annually. Corrigo also connects facility managers to a private network of more than 60K service professionals across 130+ trades, to get work done. Corrigo&#39;s promise to the market is to transition facilities management from reactive maintenance to strategic operations. Corrigo offers: \* Templated best practices catered to individual industries \* Configurable flexibility as you scale \* Mobile-first, analytics-driven decisioning \* Industry-leading 99.98% uptime \* 60+ turnkey integrations creating the ultimate single pane of glass for FM \* Managed Services &amp; Asset Tagging to ensure all data is captured &amp; put to good use Businesses can use Corrigo to manage their commercial facilities with tools including: \* Automation of recurring work order tasks \* Preventive maintenance scheduling \* Two-way mobile communication with both internal and external technicians \* Auto-routing of common tasks based on technician skills \* Best practices for accurate dispatch and assurance work is done in accordance with SLAs \* Invoicing, warranty management, and more. Corrigo is not purely an operational software but also provides business intelligence with analytics to drive critical decisions on work orders, capital asset renewal, vendor spending and performance, preventive maintenance coverage, industry benchmarking, and more. Corrigo uses everyday business data and analyses it to assess where costs can be cut, how schedules can be optimized, and where assets are costing more to maintain and repair than to replace. The dashboards provide real-time and predictive analytics to determine, which business aspects need attention and when to make changes to control expenses. The Corrigo mobile apps (IOS / Android) offer feature parity with the core software to ensure data captured in-office and on-site offers a unified, single source of truth. The app facilitates effective communication between technicians and service providers, and the self-service portals allow users to request, log, and sign off on work orders. Corrigo integrates seamlessly with IWMS, IoT, billing, CRMs, refrigerant tracking, financial and accounting, and business intelligence software, along with a slew of niche, innovative technologies. Corrigo is ideal for those who wish to gain peace of mind through a more strategic, proactive approach to their FM operations. Corrigo thrives on working with companies that have a widely distributed portfolio of assets in industries such as Retail, Restaurant, Grocery &amp; Convenience, Financial Services, Government and Education.



## Corrigo Pros & Cons
**What users like:**

- Users value the **ease of use** of Corrigo, enhancing teamwork and simplifying access to important features. (22 reviews)
- Users value the **streamlined process of Connected ServicePros** , enhancing communication and analytics for efficient work order management. (16 reviews)
- Users value the **excellent customer support** provided by Corrigo, enhancing communication and streamlining their workflow. (11 reviews)
- Users appreciate the **user-friendly design** of Corrigo, enjoying its ease of navigation and simple interfaces. (11 reviews)
- Users appreciate the **easy management of work orders** , enhancing communication and streamlining processes within the platform. (8 reviews)
- Tracking Efficiency (8 reviews)
- Intuitive (7 reviews)
- Real-Time Data (7 reviews)
- Reporting (7 reviews)
- Tracking Ease (7 reviews)

**What users dislike:**

- Users note the need for **improvement in functionality** , including better navigation and enhanced customer support from Corrigo. (10 reviews)
- Users experience **slow performance** with Corrigo, facing time-consuming glitches and long loading times that hinder usability. (7 reviews)
- Users struggle with **customization difficulties** , finding it confusing and often leading to a frustrating experience. (6 reviews)
- Users find the **learning curve steep** due to complex features and inadequate support for effective setup. (6 reviews)
- Users experience **missing features** that create confusion and hinder efficient setup and reporting processes. (6 reviews)
- Poor Customer Support (5 reviews)
- Poor Interface Design (5 reviews)
- Poor Support (5 reviews)
- Users face **work order issues** that complicate task tracking, error resolution, and communication within the system. (5 reviews)
- Poor Design (4 reviews)

## Corrigo Reviews
  ### 1. CMMS – Best Facilities Maintenance Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hani P. | SEO Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2023

**What do you like best about Corrigo?**

Corrigo continues to impress with its strong work order management capabilities. The ability to assign tasks quickly, track progress in real-time, and automate workflows makes daily operations much smoother.

Additionally, I’ve noticed improvements in reporting and visibility, which help in making better business decisions. The mobile accessibility for field teams is also a big advantage, allowing seamless coordination between office and on-site staff.

**What do you dislike about Corrigo?**

While my overall experience with Corrigo has been very positive, there are a few minor areas that could be improved. The interface can sometimes feel a bit outdated compared to newer platforms, and it may take some time for new users to fully understand all features.

Additionally, customization options in certain modules could be more flexible, especially when tailoring reports or workflows to specific business needs. Occasionally, system performance can slow down when handling large volumes of data.

That said, these are relatively small concerns and do not significantly impact the overall efficiency and usefulness of the platform.

**What problems is Corrigo solving and how is that benefiting you?**

We have solved our Work order management and Vendor management problem solution. Also, we get the central answers for our track performance and collaborate with external service providers.

  ### 2. Corrigo has been a great CMMS for our use-case. Always striving to improve their product.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gabriel G. | CMMS Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2025

**What do you like best about Corrigo?**

Corrigo excels with its interface, offering excellent out-of-the-box usability for any Facility Management operation. The notifications, alerts, and the ability to set up roles and permissions are also standout features.

**What do you dislike about Corrigo?**

The software's customizability can be somewhat lackluster, and ticket support is often managed by individuals who have limited expertise with Corrigo.

**What problems is Corrigo solving and how is that benefiting you?**

Corrigo helps solve the common problems of facility management by centralizing work order tracking, vendor coordination, and asset management into one streamlined platform. Instead of juggling spreadsheets, emails, and manual processes, everything is tracked in real time with clear visibility into performance, costs, and compliance. This shift reduces downtime by enabling preventive maintenance, improves accountability with vendors, and gives technicians mobile tools to update work instantly in the field. The benefit is greater efficiency, reduced costs, and more consistent operations across all locations—helping you move from reactive firefighting to proactive, data-driven decision-making.

**Official Response from Terry Byerly:**

> Thank you for your feedback! We're glad to hear that you find our interface, notifications, alerts, and role/permission setup to be standout features. We appreciate your input on customizability and ticket support, and we'll take that into consideration for future improvements.

  ### 3. Top-Notch, Detailed Work Order System with Extensive Capabilities

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ann Marie C. | Maintenance Division Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2026

**What do you like best about Corrigo?**

Corrigo is so detailed and thorough when it come to its capabilities.  This work order system is top notch!!

**What do you dislike about Corrigo?**

Sometimes despite using Corrigo for over 10 years, I still feel like it is so advanced that I am still a beginner and not utilizing the system as much as I could based on its extensive capabilities!!

**What problems is Corrigo solving and how is that benefiting you?**

Corrigo has allowed us to organize and track work orders and provide an excellent method of tracking for our tenants!!

**Official Response from Terry Byerly:**

> We're glad to hear that Corrigo has been beneficial in organizing and tracking work orders for your tenants. We offer ongoing support and resources to help users fully leverage the extensive capabilities of the system.

  ### 4. Functional CMMS software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2024

**What do you like best about Corrigo?**

Corrigo is great for our business needs. We are excited with the newest upgrades. It is nice the software has availability for customization and is going to advance with its AI integration. It is easy to tweak to our business needs and with it having multiple updates in each quarter it is nice to see what new advancements it will have. Additionally, our clients state it is easy to use since some of them use it on a daily basis.

**What do you dislike about Corrigo?**

The downsides of Corrigo is that we are not able to customize to each site still. One adjustment can affect all of Corrigo for global settings. When we adjust settings it does it for all of the sites and not just certain properties. It would also be helpful to be able to edit properties once they are set up when we need to change them to fall under a different client. Additionally the Corrigo support staff isn't able to address concerns as easily and needs to continously escalate to another tier.

**What problems is Corrigo solving and how is that benefiting you?**

We have submitted a couple of enhancement requests. One of them is it being able to talk to other softwares. We implement other softwares and it would be helpful if they could talk to each other. One example, is the power bi dashboards we are creating. We have to make manual updates instead of the information feeding into the dashboard and being able to see it automatically.

**Official Response from Terry Byerly:**

> We understand your concerns about the inability to customize settings for each site and the impact on SLAs during certain times. We'll take your feedback into consideration as we strive to improve our system.

  ### 5. Real-Time Work Order Tracking Made Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Valentino C. | Facilities Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2025

**What do you like best about Corrigo?**

I like Corrigo for keeping track of work orders in real-time. The communication between vendors and myself is much easier, and it helps me keep track of the work process. The initial setup was very easy and simple.

**What do you dislike about Corrigo?**

I feel like Corrigo doesn't look appealing, but that's just me. Also, when looking at a list of open work orders, you have to hover over the work order to show the issue, which could be improved by showcasing the issues directly.

**What problems is Corrigo solving and how is that benefiting you?**

Corrigo solves overall workloads, tracks vendors, and shows issues effectively. I like how it keeps track of work orders in real-time, enhancing communication with vendors and monitoring work processes.

**Official Response from Terry Byerly:**

> We're pleased to hear that Corrigo is helping you keep track of work orders and improving response time and ETA. We value your input on the visual aspect and will strive to make improvements.

  ### 6. Corrigo - Churchs Chicken

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bryan G. | Sr. Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about Corrigo?**

What I like most about Corrigo is how it simplifies everything. It keeps all the work orders, vendor communication, and tracking in one place, which saves a ton of time and reduces headaches. I also really like how you can customize it to fit your team’s workflow—it’s flexible enough to handle everything from approvals to performance tracking without feeling overwhelming. It just makes the whole facilities process run smoother.

**What do you dislike about Corrigo?**

I’d say the biggest drawback is that the system can feel a bit clunky at times, especially for users who aren’t in it every day. There's a learning curve, and if it's not set up thoughtfully from the start, the experience can be frustrating. Also, while it's great that it's so customizable, that can sometimes lead to overcomplication if too many rules or workflows are layered on top. It just needs good admin oversight to keep things clean and user-friendly

**What problems is Corrigo solving and how is that benefiting you?**

There is a CSE there named Austin, I swear I saw him walk on water at the last conference! Austin has been extremely helpful is resolving a bunch of stuff.

PM consistency - naming conventions, timing, dispatch timing etc. 
He has been helpful in Specialty dispatch as ours was and is a mess as we work through it.

**Official Response from Terry Byerly:**

> Thank you for sharing your feedback on Corrigo! We're thrilled to hear that you find our platform simplifies your work orders, vendor communication, and tracking, making your facilities process run smoother. We appreciate your insight on areas for improvement, such as the learning curve and potential for overcomplication. 

We're glad to hear that Austin has provided exceptional service and support. We will address the clunkiness you mentioned to ensure a more user-friendly experience. If you have any further suggestions or need assistance with anything else, please don't hesitate to reach out. We value your feedback and are committed to enhancing your experience with Corrigo. Thank you for choosing us to streamline your facilities management processes!

  ### 7. Great experience, product is great & excited about the future roadmap for Corrigo

**Rating:** 4.5/5.0 stars

**Reviewed by:** Miguel V. | Business Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2024

**What do you like best about Corrigo?**

Quicker load times - corrigo is always focused on consumer needs

**What do you dislike about Corrigo?**

Great product as it stands - more enhancements to the BI section

**What problems is Corrigo solving and how is that benefiting you?**

Helping with work order management

**Official Response from Terry Byerly:**

> Thank you for your positive feedback! We're thrilled to hear that you're enjoying your experience with Corrigo and are excited about our future roadmap. Our team works hard to ensure that Corrigo adapts to meet the unique needs of each user. We're glad to hear that our work order management solution is benefiting you. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help and support you every step of the way.

  ### 8. Streamlined Facility Maintenance with User-Friendly Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas S.

**Reviewed Date:** December 12, 2025

**What do you like best about Corrigo?**

I find the system very user friendly. It's easy for the fleet of stores and the store managers, district managers, to utilize it. It's also easy for our FM team to utilize the interface on mobile and desktop. Plus, there's excellent customer service coming from our account rep, Dan Kimball.

**What do you dislike about Corrigo?**

It would be great if we could approve invoices on the mobile application.

**What problems is Corrigo solving and how is that benefiting you?**

I use Corrigo to ensure all stores can easily log in with SSO to manage reactive maintenance. It simplifies dispatching work orders to vendors, streamlining invoice approvals and payments. Scheduling maintenance With PMRM  has helped us assure and any repetitive work is set to a schedule and doesn’t get forgotten by us or the vendor.

**Official Response from Terry Byerly:**

> Thank you for sharing your positive experience with Corrigo. We're pleased to know that the system has been helpful for your team and that you've received excellent customer service from Dan Kimball. We've noted your suggestion about approving invoices on the mobile application and will keep it in mind for future improvements.

  ### 9. FM CMMS software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charlene G. | Facility Solutions Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2025

**What do you like best about Corrigo?**

Corrigo is easy to use for internal and external stakeholders. There are a lot of updates within the software so new features are always being developed. Especially with AI it is making significant process.

**What do you dislike about Corrigo?**

It isn’t as customizable for each site. When one change is made it can affect everyone on a global level. It also doesn’t work too well with other software integrations. There also isn’t a purchase requisition option.

**What problems is Corrigo solving and how is that benefiting you?**

Solving issues on how to make accurate bids for projects and being able to get granular so the company can be more competitive to gain additional opportunities.

**Official Response from Terry Byerly:**

> We're glad to hear that you find Corrigo easy to use and appreciate the frequent updates and new features. We understand your concerns about customization and software integrations, and we are continuously working to improve these aspects of our software.

  ### 10. Efficient in FM Workflow management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mo D. | Corrigo Platform Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2025

**What do you like best about Corrigo?**

Centralised work order management as everything in one place. Increasing transparency across the Work Order lifecycle. Real time visibility, catch red flags easier.
Corrigo's automation features enable efficient task routing and consistent compliance with SLA benchmarks.

**What do you dislike about Corrigo?**

Have had issues that aren't always easy fixes, such as error codes when technicians try to complete a work order. Notification system lacks more granular control, making it difficult to tailor alerts to user roles or urgency levels.

The Dispatch Board is a little basic in its current form, and not as efficient as an Outlook Calendar for planning Work Orders. For example, being able to change work orders to colour coded based on their status (planned, booked, confirmed etc) would be helpful.

**What problems is Corrigo solving and how is that benefiting you?**

Not having to rely on maintenance processes across different systems - less stitching together data from email, spreadsheets and files on servers.
Easier to maintain consistency and data across the FM ecosystem. Fewer points of failure.
Gives real time updates on work order status, technician activity, asset history. Enables me to have live monitoring and faster troubleshooting of problems in the data. Automatises predictive maintenance planning instead of keeping spreadsheets.
Reduces manual workload and margin for error across repetitive processes.
Standardises forms, fields and workflows. Easier to adjust and maintain integrity with compliance or audit requirements.
Scalable data that can be optimised by an analyst easier through bulk changes.

**Official Response from Terry Byerly:**

> Thank you for highlighting the benefits of using Corrigo, such as reducing the reliance on multiple systems, automating predictive maintenance planning, and standardizing forms and workflows. We appreciate your feedback on the areas for improvement, such as the Dispatch Board and the need for more granular control in the notification system. Your input will help us prioritize enhancements to better serve your needs.


## Corrigo Discussions
  - [How do you use Corrigo?](https://www.g2.com/discussions/how-do-you-use-corrigo) - 1 comment

- [View Corrigo pricing details and edition comparison](https://www.g2.com/products/corrigo/reviews/corrigo-review-841183?section=pricing&secure%5Bexpires_at%5D=2026-05-25+18%3A00%3A25+-0500&secure%5Bsession_id%5D=f2fe380e-713d-4b85-b61e-0d697fdafeb7&secure%5Btoken%5D=cfffa06362aa7e09f563d6df812e76249a296e4067f063e95fd26ad1661807c5&format=llm_user)
## Corrigo Integrations
  - [Accruent Lucernex](https://www.g2.com/products/accruent-accruent-lucernex/reviews)
  - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Dooap](https://www.g2.com/products/dooap/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [monday Work Management](https://www.g2.com/products/monday-com/reviews)
  - [MRI Property Management](https://www.g2.com/products/mri-property-management/reviews)
  - [Opal](https://www.g2.com/products/opal/reviews)
  - [Quickbase](https://www.g2.com/products/quickbase/reviews)
  - [Restaurant365](https://www.g2.com/products/restaurant365/reviews)
  - [Workday Financial Management](https://www.g2.com/products/workday-financial-management/reviews)

## Corrigo Features
**Asset Definition**
- Asset Register
- Relationships
- Costs
- Types

**Generative AI**
- AI Text Summarization
- AI Image-to-Text

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**Asset Tracking**
- Location
- Status
- History

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales

**Inventory**
- Locations
- Spare Parts
- Valuation

**Agentic AI - Facility Management**
- Autonomous Task Execution

**After the Job**
- Reports
- Analytics
- Invoicing
- CRM Integrations

**Depreciation**
- Methods
- Asset Value
- Taxes
- Decomissioning

**Maintenance**
- Inspections
- Planning
- Predictive
- Corrective
- Unplanned
- Optimization

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Field Service **
- Planning
- Tracking
- Client Communications

**Monitoring**
- Use
- Reliability
- Risk

**Contract & Warranty**
- Contracts
- Warranties
- SLAs

**Analytics**
- Dashboards
- Performance
- Forecasting

**CMMS Platform Features**
- Work Order Management
- Preventative Maintenance (PM)
- Predictive Maintenance (PdM)
- Materials Management
- Equipment Breakdown Reports
- Approval Management
- Task Templates
- Compliance Auditing
- Vendor Management
- Reporting & Dashboards

**Facility Management Platform Features**
- Maintenance Planning
- Facility Inventory Management
- Space Planning
- Move Management
- Vendor Management
- Service Request Portal
- Green Building Operations
- Reporting & Dashboards
- Facility Document Storage
- Mobile Field Access

**Integration**
- ERP
- CAD & PLM
- Accounting

**Agentic AI - Enterprise Asset Management (EAM)**
- Cross-system Integration

## Top Corrigo Alternatives
  - [ServiceChannel](https://www.g2.com/products/servicechannel/reviews) - 4.1/5.0 (127 reviews)
  - [MaintainX](https://www.g2.com/products/maintainx/reviews) - 4.8/5.0 (1,498 reviews)
  - [Limble](https://www.g2.com/products/limble/reviews) - 4.8/5.0 (677 reviews)

