The biggest benefit was the convenience of having a single partner to help manage Microsoft licensing and provide guidance when needed. This made it easier to handle renewals, licensing questions, and day-to-day administration. Review collected by and hosted on G2.com.
During a licensing transition, we discovered internally that some existing licenses remained active longer than expected, resulting in a period of overlapping licensing costs. While Coretek ultimately worked with us to correct the issue and provide a refund, I would have appreciated more proactive communication and transparency regarding licensing terms and renewal dates. Better visibility into these details would have helped us avoid unexpected costs and plan the transition more effectively. Review collected by and hosted on G2.com.