G2

AP

Abe P.

Customer Success Manager

Mid-Market (51-1000 emp.)

10/28/2025

"Conveyor Streamlines Security Questionnaires, But Needs Google Doc Support"

4/5

What do you like best about Conveyor?

I am a new user of Conveyor. Our company started using your software recently, and it has helped speed up the process of responding to my client's security questionnaires. As a Customer Success Manager, I would previously take the initial pass at answering the questions manually. This required sourcing internal documentation, and was time consuming. Whatever I could not answer, I would create an internal task ticket and route it to the appropriate team to review/complete the rest. Again, very manual and time consuming.

Now, with a simple file upload, I can review the output, which cuts down so much time. Instead of answering questions from scratch, I can simply review and make edits. For those questions where I need my team's assistance, I can easily flag those questions for review. The process is seamless. This has drastically cut down the time and effort to complete security questionnaires; many of which vary by client. Review collected by and hosted on G2.com.

What do you dislike about Conveyor?

The only downside is that google doc URL's are not currently supported. The file upload works just fine, but sometimes my clients send a janky format. I tried creating a google doc to only list out the questions, but realized the google doc URL is not supported. Review collected by and hosted on G2.com.

What problems is Conveyor solving and how is that benefiting you?

Conveyor is saving me time and energy. As a Customer Success Manager, it has helped speed up the process of responding to my client's security questionnaires. I would previously take the initial pass at answering the questions manually. This required sourcing internal documentation, and was time consuming. Whatever I could not answer, I would create an internal task ticket and route it to the appropriate team to review/complete the rest. Again, very manual and time consuming.

Now, with a simple file upload, I can review the output, which cuts down so much time. Instead of answering questions from scratch, I can simply review and make edits. For those questions where I need my team's assistance, I can easily flag those questions for review. The process is seamless. This has drastically cut down the time and effort to complete security questionnaires; many of which vary by client.

I have yet to use it for an RFP, but look forward to seeing what the tool can do there. Similar to completing security questionnaires, RFP's are also very manual and time consuming, so when I do receive my next request, it won't seem so daunting of a task :) Review collected by and hosted on G2.com.