# ConverSight Reviews
**Vendor:** ConverSight  
**Category:** [Supply Chain Visibility Software](https://www.g2.com/categories/supply-chain-visibility)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 43
## About ConverSight
ConverSight is a Contextual Decision Intelligence Platform, built based on its patented Augmented Conversational AI and Analytics techniques. ConverSight&#39;s AI assistant, Athena, delivers business insights by connecting to customer’s data and generating insights &amp; recommendations using machine learning techniques. With ConverSight, businesses are able to implement artificial intelligence in their response planning methods, allowing for better accuracy, stronger decision-making, and smoother reaction times, which ultimately reduces costs and drastically improves the function of the supply chain. ConverSight acts as a Supply Chain Control Tower to help businesses optimize operations, minimize disruptions, and resolve critical issues in real time. ConverSight&#39;s AI business assistant, Athena, offers businesses greater data visibility and insights to proactively improve their supply chains and make other accurate, informed decisions



## ConverSight Pros & Cons
**What users like:**

- Users value the **ease of use** of ConverSight, enabling quick queries and instant access to vital information. (13 reviews)
- Users commend the **exceptional customer support** of ConverSight, highlighting their responsiveness and dedication to resolving issues promptly. (7 reviews)
- Users commend the **efficiency** of ConverSight in seamlessly integrating and analyzing complex data across multiple platforms. (7 reviews)
- Users appreciate the **user-friendly insights** from ConverSight, enabling effortless cross-channel performance tracking and anomaly detection. (7 reviews)
- Users appreciate the **seamless integration capabilities** of ConverSight, enabling quick access to vital operational data across systems. (6 reviews)
- Users value the **fast and accurate response times** of ConverSight, enhancing daily operational planning immensely. (6 reviews)
- Analytics (4 reviews)
- Data Accuracy (4 reviews)
- Data Integration (4 reviews)
- Data Management (4 reviews)

**What users dislike:**

- Users find the **complexity** of ConverSight challenging, with difficulties in learning and executing advanced features effectively. (11 reviews)
- Users find the **learning curve steep** , particularly for advanced features, requiring extra time and effort to master. (7 reviews)
- Users face **limited customization** in ConverSight, restricting control over data presentation and specific vocabulary understanding. (5 reviews)
- Users find the **complex usage** of ConverSight challenging, particularly for those unfamiliar with report writing. (4 reviews)
- Users find **data integration challenging** , with limitations in customization and complications with third-party connections and natural language queries. (4 reviews)
- Integration Issues (4 reviews)
- Users find the **learning difficulty** of ConverSight challenging due to its complex features and slow response times. (4 reviews)
- Missing Features (4 reviews)
- Customization Difficulty (3 reviews)
- Data Management Issues (3 reviews)

## ConverSight Reviews
  ### 1. It's our practical solution for faster and more consistent reporting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ludmila B. | Financial planning manager, Primary/Secondary Education, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2026

**What do you like best about ConverSight?**

The best thing about ConverSight is that it helps me to turn disjointed information into a usable form within a relatively short period of time. I linked it to such tools as Power BI and our CRM, and this integration actually makes my daily work much more effective. It was not implemented very long, and this allowed me to adopt it in a short period. It is also good that there was a number of features that meet my needs without making me feel overwhelmed as I can use it on a regular basis to make important business decisions.

**What do you dislike about ConverSight?**

The greatest issue is that it addresses to my content is the conversion of unrelated data into actionable information without consuming the time. Its ease of use allows me to know something in a few minutes and apply it in my everyday practice. Once it was integrated with our CRM and finance systems, it became a routine.

**What problems is ConverSight solving and how is that benefiting you?**

ConverSight addresses the issue of too much time spent in search of insights in disjointed data mostly. Its intuitive nature and intelligent automation enable me to find answers very fast that can be used to make decisions. I am actively using it, particularly since I have combined it with our CRM and our financial tools.

  ### 2. It urns complex data into actionable insights

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ramon V. | Product Lead, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2026

**What do you like best about ConverSight?**

The most important thing about ConverSight is that it converts raw data into practical advice to my team. I use it in the operations process to monitor the trends in performance, predict what can go wrong and what to do first. The number of features in highlighting insights, sending alerts, and visual summaries assist anyone in concentrating on what is most important. The Salesforce integration will make our customer information always up to date eliminating redundant efforts.

**What do you dislike about ConverSight?**

The thing that affects our workflow with ConverSight is that it may take more time to prepare detailed summaries using various sources than we thought. The platform has numerous functions of highlighting trend features but at times making sure that everything is in the right place slows down the procedure of easy and quick minded decision making.

**What problems is ConverSight solving and how is that benefiting you?**

In the case of our teams, ConverSight can overcome the problem of diffused and difficult-to-read information. Earlier, employees used to spend a lot of time by compiling information manually in order to comprehend the trends. Through the platform, we are able to visualize performance patterns, monitor critical metrics and prioritize activities quickly. Its constant alerts and visual summaries are available to everyone to make a more informed decision and keep up.

  ### 3. We used these AI insights for many decisions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hickie H. | Inventory control specialist, Renewables & Environment, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 01, 2026

**What do you like best about ConverSight?**

I like the way it extracts useful trends in our business data best because I do not really need to analyze all the information. I use it on a daily basis hence frequency of use matters a lot in my workflow. It was also implemented by connecting it to the ERP and CRM systems, which enhanced better visibility of the teams at large. I also appreciate the fact that the number of features that offer proactive alerts and recommended actions is present and will assist in maximizing inventory and marketing choices.

**What do you dislike about ConverSight?**

The thing that concerns me the most is that the work is required to be done to include additional sources of data and maintain predictions. I use it daily, and such tasks of setting up influence the working process. Core data implementation was easy, where further expansion required further coordination. The extensive variety of features enhances the insight power, but one should pay attention to avoid false suggestions because of prejudices.

**What problems is ConverSight solving and how is that benefiting you?**

ConverSight helps to overcome the problem of recognizing trends and possible issues in the sales, stock, and promotion within a short period of time without human input. These insights also took hours a week to gather before using it. Having an opportunity to act more promptly on the opportunities and avoid stockouts, we can do it with daily frequency of use and automatic recommendations.

  ### 4. Clearer visibility across supply chain and finance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Camilla S. | Supply Chain Manager, Import and Export, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2026

**What do you like best about ConverSight?**

In my case, the best thing about ConverSight is its capabilities of converting insight into a conversational one along with visual dashboards. I find myself using it frequently to measure the sales performance of a region. We have connected it to the Power BI and our SQL database, which enhanced cross system integration. Its implementation required clean data mapping, but following this, the adoption increased rapidly. The wide range of features is useful since it avoids the need to create manual spreadsheets as the figures can be reviewed by the various departments.

**What do you dislike about ConverSight?**

One of my disadvantages as I have observed is that the system characterizes itself by having inability to hide any flaws in data in the form of the answers. The insights were disorganized when our ERP data was not clean. This compelled me to take an additional validation process in my team. Even though it is easy to use, there exists a sense of limited configuration choices. Sometimes, the technical support is required to keep it integrated with other related systems, thus slowing down the rapid analysis.

**What problems is ConverSight solving and how is that benefiting you?**

In the case of our company ConverSight enhances transparency in operational decision making. Implementation was beneficial in streamlining data sources and integration with Dynamics formed uniform visibility. The features enable the rapid comparison between products and areas. Such consistency facilitates improved planning sessions and lessens the confusion on the performance. My work process has become more efficient due to the fact I need to spend fewer hours on data requests and more time on supply chain enhancement.

  ### 5. Effortless Reporting and Exceptional Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Donna B.

**Reviewed Date:** January 08, 2026

**What do you like best about ConverSight?**

I use ConverSight to generate reports from Fishbowl, and the tool has made reporting so easy. ConverSight allows easy access to the data, which I appreciate. I also like the support they provide; they are very quick to follow up and offer online sessions where I can call in and ask questions and work with the experts. The initial setup was very easy, as ConverSight took over everything for us with no issues at all.

**What do you dislike about ConverSight?**

Nothing so far!

**What problems is ConverSight solving and how is that benefiting you?**

I use ConverSight to generate reports from Fishbowl, making reporting so easy and solving my struggle to pull data efficiently.

  ### 6. Finding hidden trends in our operations feels effortless with ConverSight

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael B. | ESG Data Manager, Security and Investigations, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 05, 2025

**What do you like best about ConverSight?**

The best feature in my opinion is its ability to connect to multiple systems we have and pull information on the inventory and suppliers. I can just punch in the question, as to "on hand stock of product X in all of the warehouses and get an instant and consolidated figure. This real time global perspective allows us to avert possible bottlenecks within our supply chain. It can really ensure our teams arrive at faster, more knowledgeable decisions because they do not need technical data knowledge.

**What do you dislike about ConverSight?**

Sometimes ConverSight is not great when I pose very multi layered questions involving trends beyond a year without specific data engineering coverage. The initial task of creating a custom data source mapping was a little more labor consuming than what typically is expected with non standard data types. I also feel a bit of delay in querying ridiculously large sets of data at the same time

**What problems is ConverSight solving and how is that benefiting you?**

Our greatest pain was lack of timely and accurate information about the performance of our suppliers and logistics bottle-necks. Previously, our team would spend days to create reports on whether deliveries were made or not as well as on their costs at various vendors. I now just tell ConverSight to display me the average lead times of supplier A and supplier B over the previous quarter and the figures just show. This shift is making it easier to go on the offensive against unresponsive suppliers and the ability to optimize our shipping routes to be quicker.

  ### 7. ConverSight transformed our analytical bottlenecks

**Rating:** 4.0/5.0 stars

**Reviewed by:** Igor F. | Client Retention Insights Lead, Printing, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 01, 2025

**What do you like best about ConverSight?**

What I love is, it takes out the complexity of our disjointed marketing data. I can ask highly granular questions e.g. "What is our holiday email conversion by geography" and get an instant clear answer. It seamlessly ties in data from our ad channels, CRM and web analytics. This instant, cross-channel view I can instantly see what's really moving the needle with customers.

**What do you dislike about ConverSight?**

There are times when ConverSight does not understand our highly unique internal campaign jargon and this has made me tone down on my choice of words. I would also like to see additional capabilities to customize chart appearance, or the options to create a combination chart of two or more chart types in a single view. A minor inconvenience is that i could not easily save an involved query as an extractable prompt to be used by other team members.

**What problems is ConverSight solving and how is that benefiting you?**

The major challenge that we faced prior to ConverSight was the process of having to reconcile campaign performance on different marketing channels manually. We had a hellish time with pulling different reports, exporting them to spreadsheets, just trying to put the whole picture together. I can now request ConverSight to merge our Google Ads with our CRM data on a particular campaign and I immediately get the single picture. The shift brings with it the ability to respond to campaign performance on a real time basis and respond with budget significantly more effectively.

  ### 8. It brought instant clarity to our most complex business questions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Krystian S. | Customer Insights Manager, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 28, 2025

**What do you like best about ConverSight?**

Its natural language understanding of very query specific searches is very accurate. When we query it with specific information we require, it always brings back the correct data points such as when we query the hourly deviation of throughput in a specific machine. It also removes the nightmare of manual data exports and consolidation, as it excecutes seamlessly and integrates our data across all our older production systems and new ERP. It is impressive how quickly a new complex data relationship can be built ad hoc.

**What do you dislike about ConverSight?**

With our legacy machinery we had some very specific data sources that needed an integration tailored specifically, which was somewhat less than plug and play. The detailed report formatting customization has some limitation on some requirements under compliance. Moreover, the occurrence of the error messages can be ambiguous in case a natural language query fails.

**What problems is ConverSight solving and how is that benefiting you?**

In the past, it was a mammoth task to pinpoint the exact cause of minor production line slow-downs. It was an operation of reconciliation of different spreadsheets and log entries of several systems manually. We incurred several days of effort in attempting to identify the specific inefficiencies in order to take a corrective action. Machine sensor data is now linked together with material input entries and operator shift reports (linking the dots) using ConverSight. We are able to immediately inquire why a given product batch experienced a drop in output the previous day and we are pinpointing and troubleshooting small bottlenecks within a few hours rather than a few weeks.

  ### 9. ConverSight helps us uncover subtle yet impactful trends buried deep within our operational data

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gloria A. | Distribution strategist, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2025

**What do you like best about ConverSight?**

I am very pleased with the fact that it identifies anomalies in performance very fast in our different digital campaigns. Unexpected surges of engagement in a certain ad creative or sharp declines of leads in a certain channel are instantly flagged as alerts in ConverSight, sparing us the hours of manual research. In addition, the option of simulating theoretical budget adjustments and displaying calculated changes in projected ROI in real time is of great assistance to our planning. It can also easily integrate the information in our social media accounts and CRM giving us a full profile without having difficult data engineering.

**What do you dislike about ConverSight?**

The original configurations of highly custom marketing attribution models was slightly more complex than expected. Very often the recommended follow up questions that it presents following a query may not be useful always to our immediate needs in the analysis. The interface can become somewhat crowded in attempting to navigate to a very large number of saved queries.

**What problems is ConverSight solving and how is that benefiting you?**

The primary problem we had was an inability to have a cohesive picture of our spend efficiency in marketing across platforms. We never knew exactly which campaigns were doing outright high-value customer acquisition and which campaigns were merely making clicks. We can now pose ConverSight a question to provide the cost per qualified lead by ad platform and audience segment by quarter. This has fundamentally changed the way we allocate our budget and can now adjust it in real time to the channels that have the most impact and have a much better view of our return on investment.

  ### 10. ConverSight surfaces precise answers swiftly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Martino C. | Customer Insights Manager, Environmental Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 14, 2025

**What do you like best about ConverSight?**

The thing is that I appreciate greatly that I can swiftly confirm premises in the process of strategic planning when using ConverSight. I will be able to inquire into certain shifts within the market segments, or the performance of a segment of the product line and will receive a response in real-time and in a conversational tone. The other highlight of the solution is on how it promotes interactive follow up questions. In case I need to know the regional sales, I have another opportunity to request the average basket size in the regions without beginning a new inquiry. It creates a real feeling of exploring data to our non technical team members.

**What do you dislike about ConverSight?**

First on the list of surprises is that linking up with a couple of our more specialized, niche third party data feeds was most a bit more complicated than I had assumed. The natural language processing may at times need a minor reconstruction in case an extraordinarily intricate or intellectual question is put by the user. Another thing I would like to have is a simpler method of sharing particular analytical processes or realizations with other coworkers who lack full access to the system.

**What problems is ConverSight solving and how is that benefiting you?**

ConverSight changed our primary evaluation of the wellbeing of our brand associations altogether. In the past, interpretation of the complete nature of a joint marketing campaign used to be through the compilation of scattered reports of the sales, marketing, as well as the external agencies over a period of days. I can now just request ConverSight to display integrated performance metrics of any my partnership. The change will enable us to change the campaign strategy and resource allocation near real time and not wait weekly or monthly summary reports.

  ### 11. Viewing AI-Driven Business Insights

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2024

**What do you like best about ConverSight?**

ConverSight has improved significantly since my last usage review. Its AI assistant, which is Athena, now offers more personalised and more accurate insights with enhanced conversational capabilities and a more user-friendly interface. New features like story generation from queries, more advanced filtering, and advanced drill-down options which makes data exploration more interactive and intuitive. The platform also added better automation features, faster query handling, and smoother integration with tools like QuickBooks. Overall, it has become more efficient, and user-focused, making decision-making even quicker and smarter.

**What do you dislike about ConverSight?**

While ConverSight continues to evolve, one area for improvement is its user onboarding and guidance. With the growing number of features and deep customization options, new or non-technical users might still feel a bit overwhelmed navigating where to begin with or what to use.

**What problems is ConverSight solving and how is that benefiting you?**

ConverSight helped in getting various data insights which were not discovered earlier and hence got me looking for some other aspects of my work process which were not given more importance earlier.

  ### 12. Accurate decision based on informed data

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anzalna K. | Center Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2025

**What do you like best about ConverSight?**

Plenty help from customer service for support during setup process & integration with Salesforce. Supply chain forecasting ensure no missing product or over-order issues.

**What do you dislike about ConverSight?**

Not suitable open on mobile devices. The data is too small to be view on smaller screen.

**What problems is ConverSight solving and how is that benefiting you?**

Forecast and analytics report on product demand, let us to prepare a plan to ensure product can meet the demand especially on holiday season.

  ### 13. Extremely Customer Centric & Amazing onboarding team.

**Rating:** 5.0/5.0 stars

**Reviewed by:** david d. | COO/CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2025

**What do you like best about ConverSight?**

The onboarding staff went above and beyond any onboarding I've received in my 20+ years of dealing with software or service companies. The features and product operation are well crafted and provide extreme detail to our data points. Any issues that came up were quickly handled.

**What do you dislike about ConverSight?**

This platform is geared towards those needing detail insights. Its industrial grade, so some features the user needs a high level of capability - this isn't a negative on ConverSight, just fact.

**What problems is ConverSight solving and how is that benefiting you?**

Providing constand and updated data points from our system and saving us the time of extracting and compiling those reports and insights.

  ### 14. ConverSight - An Almost Perfect Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Declan S. | Systems Tech, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 09, 2025

**What do you like best about ConverSight?**

ConverSight allows for me to make custom reports.  It allows me for to make these reports and then pin them to a storyboard.  This make it so my project managers (who know nothing about Fishbowl) can get access to the data they need.  This has been MASSIVE.

Support is really good.  I've dealt with Ben Schafer and Maha Shanmugam.  Ben is great.  I ask him for help, he sets up a teams call and we get after it.
Maha is 10/10.  This guy sits with Ben and me and keeps going until its right.  This type of support is where ConverSight shines.
This won't be the case with everyone as there is a technical learning curve, but for many, it will be.

**What do you dislike about ConverSight?**

Athena is not nearly as useful as it's advertised to be.  It doesn't really work like it should.  I should be able to ask it a pretty free flowing question and get some answers but it has trouble.
This is fixed with training which helps, but is complicated and technical.

The explorere is limited.  Not by ConverSight, but by Fishbowl.  Sure, Maha can link inventory and location data together, but then we may get duplicates.
It's just a limitation like any software.

**What problems is ConverSight solving and how is that benefiting you?**

Custom Reporting!!!!

I can now get all the information that is in Fishbowl, out onto a nice spreadsheet for my project managers.

  ### 15. ConverSight to the Rescue

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2023

**What do you like best about ConverSight?**

The primary "best" about CoverSight is the staff.  They went out of their way to work with our team to gain understanding about our needs and delivered an amazing result. The reports ae clear and easy to read.  they are able to provide metrics for our KPIs that we were not able to realize with our current WMS software.

**What do you dislike about ConverSight?**

The only negative that we found was due to our use of the product.  We utilize the software not only for reporting, but also for inventory forecasting which added a level of complexity.  We are not able to tweak the report without assistance, which the ConverSight staff is always willing to provide in a very timely manner.  We love the product, we love the staff.

**What problems is ConverSight solving and how is that benefiting you?**

We have had a struggle with inventory forecasting and reporting for key metrics in the past.  The reports provided by our WMS system were not comprehensive enough. Our WMS software did not meet our need with inventory forecasting as we distribute 7000 parts from a single vendor via 2 shipping channels.  Our lead times for both channels are different, we needed safety stock as manufacturing times increased, and we were able to work with Conversight to help us realize our inventory levels.  Now we have inventory forecasting that is specific to our situation and we have the correct parts in stock.

  ### 16. Better Decisions with Conversight

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stefan S. | Production Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about ConverSight?**

The support team has been amazing and really helpful in getting us up and running and helping me learn the platform.

**What do you dislike about ConverSight?**

For someone who is not a report writer it is a bit difficult to learn and using some of the more advanced features requires a bunch of steps to set up correctly.

**What problems is ConverSight solving and how is that benefiting you?**

We are using Conversight for our Fishbowl reporting.  The reporting in Fishbowl is limited and not very custumizable.  Conversight has helped us put the data together that we need to give us greater visability instantly without having to export data into Excel and work with the data to get the same information.

  ### 17. Longer than expected

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Import and Export | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2022

**What do you like best about ConverSight?**

Once it is completed, it works perfectly.

**What do you dislike about ConverSight?**

How king it takes to get the job fully completed and tested

**Recommendations to others considering ConverSight:**

Excellent product, support and analytical tool

**What problems is ConverSight solving and how is that benefiting you?**

It has enabled us to track a purchase order (container) from conception to delivery to our door (overseas documentation). With the use of this information, I was able to take the process step by step, in segments, or all at once as the need arose, furthermore, I began to get creative with the information I wanted to see and included my purchasing budgeting dollars for the next three months.

  ### 18. Great UI for non-programmer management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about ConverSight?**

Excellent customer service and support. Really a great setup experience with both technial leads assisting and a hands-on salesforce.

**What do you dislike about ConverSight?**

Still a learning curve to figure out everything the software can do; AI insights not terribly useful at this point

**What problems is ConverSight solving and how is that benefiting you?**

Current ERP (Fishbowl + QBO) has very limited reporting functionality. Conversight allows us to access our data and create custom reports.

  ### 19. ConvertSight Paid review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shahrier Z. | Senior Officer, Inventory, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2024

**What do you like best about ConverSight?**

I like it provides actionable insights and predictive analytics in real time to make proactive decisions

**What do you dislike about ConverSight?**

I takes some times to learn it. Need more clarity.

**What problems is ConverSight solving and how is that benefiting you?**

It  helps us solve supply chain headaches by giving clear, real-time visibility across all our supply chain operations

  ### 20. A Flexible Solution to Supply Chain forecasting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 13, 2024

**What do you like best about ConverSight?**

Easy to use and develop in-house as the needs evolve / Initial setup and regular adjustments are quick to implement

**What do you dislike about ConverSight?**

Custom fileds in Conversight could help expand the value

**What problems is ConverSight solving and how is that benefiting you?**

Demand Forecasting - CS allows us to plan incoming material

  ### 21. Working on forecast and replenishment module with conversight for current company

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2024

**What do you like best about ConverSight?**

I would say, team is very skilled and very helpful when it comes to resolving any queries.

**What do you dislike about ConverSight?**

There is  nothing to comment from my end as of now.

**What problems is ConverSight solving and how is that benefiting you?**

Conversight is helping us in getting accurate forecast along with automating the replenishment module, thus helping us by giving more live numbers in terms of shortages and exces..

  ### 22. Great experience with quick and efficient team to meet our needs.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2024

**What do you like best about ConverSight?**

Besides the product. The customer service and customized support to meet our teams needs in a "crunch-time" situation was outstanding. The quick response and friendly support was the highlight of using ConverSight. Went above and beyond!

**What do you dislike about ConverSight?**

With our use case, it was different than Conversights users but they made it work for us. It is not about the product or the team. It was more of the fit/use case for our service and product.

**What problems is ConverSight solving and how is that benefiting you?**

The efficiency to represent data for our internal team and deliver a visually appealing dashboard to our customers was very important.

  ### 23. ConverSight: A Game-Changer in AI-Powered Solutions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mehrdad E. | Board Member, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about ConverSight?**

I recently had the pleasure of exploring the ConverSight solutions and taking a deep dive into their platform, and I must say, it left a lasting impression. The platform's versatility is striking, offering a range of applications that seamlessly integrate into various aspects of our operations, without overwhelming the user.

**What do you dislike about ConverSight?**

I would like to see pre-integration done by ConverSight with midsize ERP and WMS systems, as well as HR and Payroll systems.

**What problems is ConverSight solving and how is that benefiting you?**

Visibility into the operational aspects of the business, allowing for actioanble KPIs to be presented and used by operators.

  ### 24. Improving processes and bridging the analytics gap

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason S. | eCommerce Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2023

**What do you like best about ConverSight?**

Fast development, fresh perspectives, sharp staff

**What do you dislike about ConverSight?**

Disorganized project management and communication at times

**What problems is ConverSight solving and how is that benefiting you?**

Process flow issues and critical business dynamics

  ### 25. Great experience working with Ganesh to develop put analytical information at our fingertips.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gerald M. | Supply Chain Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2022

**What do you like best about ConverSight?**

Templates and reports that put analytical data at our information.  It has helped us manage our inventory and service our customers better.

**What do you dislike about ConverSight?**

System updates sometimes cause errors in the data being pulled due to format changes

**What problems is ConverSight solving and how is that benefiting you?**

We can review historical sales data to manage our inventory and service our customers better.  Inventory control, planning system, sales history.

  ### 26. Customer experience has been excellent through the entire process.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan  D. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2022

**What do you like best about ConverSight?**

The entire Conversight team has been great to work with.  They are very responsive to any questions or suggestions that we have had.  It is very apparent that the entire company has made the customer experience a top priority and one of the reasons why this has been so successful for us.

**What do you dislike about ConverSight?**

I wish the "ask Athena" option had the ability for a broader understanding.  It seems you have to be very specific in your questions.

**Recommendations to others considering ConverSight:**

Conversight has helped us save time and money.  The analytical data has helped get ahead of pricing issues.

**What problems is ConverSight solving and how is that benefiting you?**

Conversight helped us solve our Production Scheduling issue.  Prior to ConverSight it would take us hours to modify even the slightest change due to the complexity.  We have been able to recapture hours out of the work week and this has enabled us to focus on other important tasks.

  ### 27. Great program to streamline reports!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rolf Z. | V.P. Sales & Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2022

**What do you like best about ConverSight?**

The custom dashboard, once created, is the fastest and easiest way to have instant access to all the information you need on a daily basis.

**What do you dislike about ConverSight?**

Learning how to "speak" to the program to get answers is the hardest part.

**What problems is ConverSight solving and how is that benefiting you?**

Sales statistics including sales by rep, by day, month, year.

  ### 28. I am very satisfied with Conversight.ai's level of service and professionalism.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael K. | Director, Integration Services-Technical Support, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2022

**What do you like best about ConverSight?**

What I like best is Conversight ai's willingness to listen to every possible issue that we can come up with, and dedicate resources to solving new problems.

**What do you dislike about ConverSight?**

I am having trouble coming up with something I dont like or a reason not to work with them.

**Recommendations to others considering ConverSight:**

Try it for a few weeks after initial consult, and you will be surprised at how much data can be collected and used to communication with your team.

**What problems is ConverSight solving and how is that benefiting you?**

We use CAI to query information from primarily our inventory and material management platform. We have realized the benefit of making complex data available to everyone at any level.

  ### 29. ConverSight.ai brings a whole new set of capabilities to your inventory and sales system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Galen H. | IT Sys Admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 20, 2021

**What do you like best about ConverSight?**

ConverSight.ai showed itself to be a very useful and robust product. It was able to supplement practically all of the shortcomings we found with our existing inventory management system, especially in the areas of reporting, forecasts and analytics.
Their sales and support staff were phenomenal and very accommodating. They were even able to do specific customizations for us, with the fastest turnaround I have ever seen from a development team! With help from their support and development teams we were able to perfectly replicate the functions of our preexisting forecasting software, which allowed us to drop that forecasting software and just use ConverSight.ai for sales forecasts.  This gave us all of the other insights and benefits that come with ConverSight.ai, while saving money at the same time! Over time ConverSight.ai will also help our bottom line by informing our marketing and growth strategies with excellent data and reports.
 
We would recommend ConverSight.ai for any small or medium sized business, or any sized organization which doesn’t already have a dedicated data analytics team.

**What do you dislike about ConverSight?**

The Athena engine could learn a few more synonyms, but it's not a real problem.

**Recommendations to others considering ConverSight:**

ConverSight.ai showed itself to be a very useful and robust product. It was able to supplement practically all of the shortcomings we had found with our existing inventory management system, especially in the areas of reporting, forecasts, and analytics.
Their sales and support staff were phenomenal and very accommodating. They were even able to do specific customizations for us, with the fastest turnaround I have ever seen from a development team! With help from their support and development teams, we could perfectly replicate the functions of our preexisting forecasting software, which allowed us to drop that forecasting software and only use ConverSight.ai for sales forecasts.  This gave us all of the other insights and benefits that come with ConverSight.ai, while saving money at the same time! Over time ConverSight.ai will also help our bottom line by informing our marketing and growth strategies with excellent data and reports.
 
We would recommend ConverSight.ai for any small or medium-sized business or any sized organization which doesn’t already have a dedicated data analytics team.

**What problems is ConverSight solving and how is that benefiting you?**

It allowed us to expand our understanding of our sales and marketing trends and gave us a whole new set of capabilities in terms of planning and reporting.  It also allowed for some efficiency gains in our accounting department with custom financial reports being easily created whenever the need arose.

  ### 30. Easy and effective way to integrate AI into your business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dustin W. | Director of Operations and Technology, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2021

**What do you like best about ConverSight?**

Conversight has been a huge help for operations as well as an easy way to get a great grip on our business using their intuitive and expansive dashboard features.

**What do you dislike about ConverSight?**

There is a little tweaking that must be done during setup but is by far less than what would be needed if we were to try and implement AI into our business by ourselves.

**What problems is ConverSight solving and how is that benefiting you?**

We are able save hours of manual excel manipulation each week with our automatic ordering system that we have in place and has helped us control our inventory to be even tighter.

  ### 31. Perfect tool for accelerated and efficient business data interaction

**Rating:** 4.5/5.0 stars

**Reviewed by:** Moitraya D. | Senior Business Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2021

**What do you like best about ConverSight?**

Intuition based data searching - no need to know sql language, usage of conversight is much easier than any other data analysis tool
Graphic presentation of data - Charts and bar graphs are great way to showcase the data to business teams
Easy to use report creation - creation of custom reports is much easier, no need to have any technical competency, no prior technology knowledge required. can also schedule emails daily weekly basis for the dashboard to relevant people
Capability to interact with data anytime anywhere - As business analyst this tool gives me capability to search, analyze data at my fingertips. Mobile application allows me to interact with data from anywhere. Also accepts voice commands

**What do you dislike about ConverSight?**

need more mathematical and logical data operation to be performed - basic operations are there but need more complex operations to be performed with data
charts like spider-chart, scatterplot, heatmap for data visualization - it will be great if some more types of charts can be utilized
capability to perform complex sql queries with multiple joins - multiple joins like left join, inner joins if can be performed on data with multiple constraints then it will be better for business analysis

**Recommendations to others considering ConverSight:**

If you want a tool which will enable you the power to talk to your data then go for conversight. This tool has amazing power to talk to your data as and when required. Great to to use for data analysis creation of charts and graphs. Also has the intuition to understand data for supply chain use cases. I have used it for multiple logistics related use cases like shipment tracking, routing, ETA notification. Also price of the tool is very less comparing to any other in market. It will certainly give your company a competitive advantage by analyzing data, tracking real time KPIs, visualizing data, creating custom reports. Best part is this tool allows voice interaction which will help you to interact with data anytime, anywhere from any device you like. Charts and graphs are also customizable, you can change visualization of graphs. User experience is also pretty good of this tool. 
This tool also has basic analytics capabilities which you can perform on your data. Perfect tool for a mid sized company which has a strength of 25-50 people in data and analytics team. This tool will help you to find signals from your data. Help you to understand which KPIs are performing good and which are not. This will also help you in terms of data preparation, data transformation, finding correlation with the data. 
Best part of the tool is this tool does not require any prior technical knowledge. Ease of use is one of the strong point for this tool. This does not also need any prior knowledge of SQL language to use this tool. That is why it can be used by literally anyone in the organization. 
Conversight also provides great leap for executive updates. Org executive who does not have time to go through the data in detail this will help them to get the information that they need on time.

**What problems is ConverSight solving and how is that benefiting you?**

Data analysis is very easy with Conversight. As a business analyst I have analyzed multiple datasets mostly in logistics domain. This tool helped me to solve problems like routing, supply chain network design, forecasting.
Also this tool allows to define KPIs as required. Those KPIs can be tracked through queries or dashboard. Custom report creation is also easy with conversight. These reports are also can be mailed to relevant stakeholder in a scheduled basis.

  ### 32. A solution with very good potential but not up to the mark yet

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sulabh G. | Senior Business Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2021

**What do you like best about ConverSight?**

Simple UI, Dashboard, Multiple representations, history of all asked questions, pinning facility, admin access and renaming columns, android and iOS app

**What do you dislike about ConverSight?**

No option to have multiple axes, best representation chosen sometimes is not good, heavy correction or cleansing required in data before it can be uploaded, takes a lot of effort in explaining columns and date fields

**Recommendations to others considering ConverSight:**

Good product and much easy to use than Qlik and other similar products, its essential product for Executives which have lots of questions to ask but not necessary those answers are available in preconfigured reports, saves time in reconfiguring reports and gives ease of access via mobile apps

**What problems is ConverSight solving and how is that benefiting you?**

Dashboards for Executives, dynamic reports instead of preconfigured ones, supply chain visibility, integration of multiple systems via flat files

  ### 33. A pleasant surprise in the world of high-tech marketing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chuck G. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2021

**What do you like best about ConverSight?**

The comprehensiveness of the product. It is an enterprise solution!

**What do you dislike about ConverSight?**

Nothing! The product does more than shown

**What problems is ConverSight solving and how is that benefiting you?**

We wanted to give our clients a complete view of their healthcare delivery system without the political influence of the IT staff.
The product allowed us to craft all associated data within the delivery system such that the executive could receive any information asked of the product through cognitive and affective means without preplanning the formats of reports, graphs or dashboards. You just ask it questions. It has a cognitive engine that learns how you describe your entities, remembers every question, and offers you insights to assist your diagnostic queries.

  ### 34. Good experience, Great team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Emily D. | Procurement & Customer Service, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2021

**What do you like best about ConverSight?**

The great communication with the Conversight team

**What do you dislike about ConverSight?**

Sometimes has issues which make it hard to use

**Recommendations to others considering ConverSight:**

Great platform for many different reasons & uses. They are willing to grow with your company and change things to make it work for the end user.

**What problems is ConverSight solving and how is that benefiting you?**

Great for our customers and team to use for web ordering

  ### 35. Visualization Study of Conversight

**Rating:** 3.5/5.0 stars

**Reviewed by:** Samrat  K. | Business Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2021

**What do you like best about ConverSight?**

Data Processing Techniques
Heterogeneous Source Systems

**What do you dislike about ConverSight?**

Operation on the Data before Uploading
Datatype of the Columns (in Excel Sheet)

**Recommendations to others considering ConverSight:**

The aspect of the tool is brilliant. Going forward would appreciate, more incorporation of features which can add much value of it.

**What problems is ConverSight solving and how is that benefiting you?**

Historical Data Study for Supply Chain System. 

Story Telling using the Data was much helpful.

  ### 36. Best Decision Intelligent Software to explore data and patterns

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.)

**Reviewed Date:** May 25, 2021

**What do you like best about ConverSight?**

Ability to slice and dice the data and ability to present the data in graphical manner on the fly way

**What do you dislike about ConverSight?**

So far no major drawbacks,  looking for new features to provide ability to run analyticsl models

**What problems is ConverSight solving and how is that benefiting you?**

ability to organize and represent the data in storytelling mode

  ### 37. ConverSight.ai team have been insightful, possess great execution and on-boarding skills.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kiran N. | Vice President - Supply Chain & Operations, Enterprise (> 1000 emp.)

**Reviewed Date:** February 23, 2021

**What do you like best about ConverSight?**

User-friendly tool, control tower is a great feature. Team listens & understands our needs & delivers quick!

**What do you dislike about ConverSight?**

Nothing so far. Team spent on-site as well to meet & understand processes.

**Recommendations to others considering ConverSight:**

All their automated features helps decision making easy.

**What problems is ConverSight solving and how is that benefiting you?**

Real-time Inventory visibility - Yes realized benefits
Sales & Margins data
Regional comparisons

  ### 38. ConverSight.ai

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick C. | Director of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2021

**What do you like best about ConverSight?**

Ease of use and instant access of data!!

**What do you dislike about ConverSight?**

Nothing, it is incredible...............

**What problems is ConverSight solving and how is that benefiting you?**

With ConverSight.ai, we have been able to gain instant access to data by typing or speaking in simple, normal language and ConverSight.ai instantly provides our company with useful reports, data and insights.

  ### 39. Conversight: Driving quick decision making with data

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2021

**What do you like best about ConverSight?**

The ease of access with asking conversational questions to Athena and getting immediate query results.

**What do you dislike about ConverSight?**

No dislikes at moment. Data load / refresh on certain dashboards is only improvement area

**What problems is ConverSight solving and how is that benefiting you?**

Inventory management and demand planning issues around site balancing and stocking out of product while carrying leaner inventory levels. We have more actionable data that is readily available to make inventory planning decisions off of.

  ### 40. Making sense of data overload

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2021

**What do you like best about ConverSight?**

Flexibility in reporting outputs and data digestion

**What do you dislike about ConverSight?**

no complaints with conversight to do; very professional partner

**What problems is ConverSight solving and how is that benefiting you?**

sales planning, operations and marketing are able to read off the same sheet of music using Conversight

  ### 41. Ganesh is great to work with and I'm very impressed with the platform and ease of use.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2021

**What do you like best about ConverSight?**

Athena, the insights and ease of use are all great

**What do you dislike about ConverSight?**

I can't think of anything that I dislike

**What problems is ConverSight solving and how is that benefiting you?**

Able to quickly gather actual velocities and reports without the old manual process of pulling and scrubbing data. Conversight allows us to save a ton of time.

  ### 42. The ConverSight.ai team is extremely responsive and efficient.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joseph H. | Assistant Warehouse Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2021

**What do you like best about ConverSight?**

Their friendly and knowledgeable team of associates.

**What do you dislike about ConverSight?**

I have never had a problem with the ConverSight.ai team.

**What problems is ConverSight solving and how is that benefiting you?**

We are solving a bottle necked issue by having all of our orders uploaded at once. As opposed to manually entering them one by one.

  ### 43. impactful with data

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sudhansh S. | Executive Data Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2021

**What do you like best about ConverSight?**

the data description over NLP and the voice commands

**What do you dislike about ConverSight?**

the data mapping issues while uploading the data

**What problems is ConverSight solving and how is that benefiting you?**

building informative dashboards to have a understanding of the business


## ConverSight Discussions
  - [What are the security measures taken by converight team to protect data?](https://www.g2.com/discussions/40381-what-are-the-security-measures-taken-by-converight-team-to-protect-data) - 1 comment, 1 upvote

- [View ConverSight pricing details and edition comparison](https://www.g2.com/products/conversight/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+09%3A29%3A58+-0500&secure%5Bsession_id%5D=5b052019-ada7-44bf-b467-1c9471e81327&secure%5Btoken%5D=cfb7e5a5518782ba1465191b96699a9eab40473b78d9c8f102970aeccac50d0f&format=llm_user)
## ConverSight Integrations
  - [Adobe Analytics](https://www.g2.com/products/adobe-analytics/reviews)
  - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Google Analytics](https://www.g2.com/products/google-analytics/reviews)
  - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Snowflake](https://www.g2.com/products/snowflake/reviews)
  - [Tableau](https://www.g2.com/products/tableau/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [Zendesk Contact Center](https://www.g2.com/products/zendesk-contact-center/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)

## ConverSight Features
**Reports**
- Reports Interface
- Steps to Answer
- Graphs and Charts
- Score Cards
- Dashboards

**Data Preparation**
- Connectors
- Data Governance

**Visibility**
- Compliance
- Search
- Temperature Alerts
- Shipment Tracking
- Order-Level Visibility
- ETA
- Geofencing

**Delivery**
- Flows
- Alerts
- Inventory
- Modes

**Data Modeling and Blending**
- Data Querying
- Data Filtering
- Data Blending

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Workflow Automation**
- Rating
- Dispatch and Tender
- Invoice Management
- Digital Document Reconciliation

**Agentic AI - Analytics Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Self Service **
- Calculated Fields
- Data Column Filtering
- Data Discovery
- Search
- Collaboration / Workflow
- Automodeling

**Deployment & Integration - Analytics Platforms**
- No-code Dashboard Builder
- Report Scheduling and Automation
- Embedded Analytics and White-labeling
- Data Source Connectivity

**Advanced Analytics**
- Predictive Analytics
- Data Visualization
- Big Data Services

**Performance**
- Financial Analytics
- KPIs
- Benchmarking

**Performance & Scalability - Analytics Platforms**
- Large data handling and Query Speed
- Concurrent User Support

**Platform**
- Data quality
- Languages
- Configurable Notifications

**Advanced Analytics & Modeling - Analytics Platforms**
- Data Modeling and Governance
- Notebook and Script Integration
- Built-in Predictive and Statistical Models

**Agentic AI Capabilities - Analytics Platforms**
- Auto-generated Insights and Narratives
- Natural Language Queries
- Proactive KPI Monitoring and Alerts
- AI Agents for Analytical Follow-ups

**Personalized Intelligence - Analytics Platforms**
- Behavioral Learning for Contextual Query Refinement
- Role-based Insight Personalization
- Conversational and Prompt-based Analytics

**Building Reports**
- Data Transformation
- Data Modeling
- WYSIWYG Report Design
- Integration APIs

**Platform**
- Mobile User Support
- Customization 
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Performance and Reliability
- Breadth of Partner Applications

## Top ConverSight Alternatives
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