G2

Davina A.

Senior Technical Architect

Mid-Market (51-1000 emp.)

6/28/2022

"My go to for EUC Monitoring"

5/5

What do you like best about ControlUp?

Controlup brings a lot to the table. Other than being able to monitor your users CPU/Memory utilization on PC and VDI, you can also create your own script-based actions for when things alert. It's nice that not only can I get an alert on say low storage on a VDI machine, but it will be able to increase the amount of storage on the VDI machine based off scripts I create. With small automated actions like these, I was able to address user issues before they saw them and without having any helpdesk to manually do the work.

Another cool thing about controlup is they take feedback to heart. I've been using their product since about 2015/2016 and even when I've talked to them about features, a good chunk of them would be within the console in the year. Review collected by and hosted on G2.com.

What do you dislike about ControlUp?

Although the console cool looking, it's a lot to look at. They have come out with SoLVE, their web based console, it definitely fits the aesthetics of the newer aged monitoring tools, but you can't quite manage through that (Yet?). Review collected by and hosted on G2.com.

Recommendations to others considering ControlUp:

It's fairly easy to set up, but it has a lot going on. So use avail resources Review collected by and hosted on G2.com.

What problems is ControlUp solving and how is that benefiting you?

What isn't it solving? I have used it to script helpdesk actions, alert me on user experience issues, and help me troubleshoot user experience issues. My favorite part is when say you're working with users and they literally say "This app is working on my machine, but not their machine, but I don't see the difference." You can use controlup to see the differences in the machines from Installed apps, registry keys and windows updates. Logging into each one and trying to compare them side by side is not fun and controlup will also highlight the differences too. Review collected by and hosted on G2.com.