Controlio gives us a clearer view of how work is being handled day to day. For an e-commerce business, there are a lot of moving parts between orders, customer support, website activity, and general admin, so having better visibility makes it easier to understand where time is going. I also like that the interface is straightforward and doesn’t take a lot of effort to understand. Review collected by and hosted on G2.com.

Different people on the team have different responsibilities, so it can take some time to decide which activity is actually useful to monitor. Having more flexibility to customize what each department sees would be helpful. Review collected by and hosted on G2.com.