I supported my client as a contract product owner leading the Continuous implementation alongside a Salesforce CPQ extension and NetSuite implementation, and the solution delivered value quickly.

Continuous handles billing logic out of the box through configuration, enabling operational teams and Salesforce Admins to make changes without waiting on Engineering resources or competing for roadmap priority.

It supports complex usage-based pricing, credits, trials, and contract lifecycle changes without requiring manual workarounds.

It also made it possible to replace a homegrown billing system while extending Salesforce to handle high-volume, complex usage mediation and rating.

The Continuous team was exceptional throughout the engagement. They went beyond executing requirements by helping us work through tradeoffs, presenting pragmatic options, and steering us toward future-ready decisions. Their expertise, combined with a strong understanding of our business model, made them a true partner in the success of the implementation. Review collected by and hosted on G2.com.

There was very little to call out.

Some areas could benefit from deeper documentation, but the team was highly responsive and closed gaps quickly. It never became a material blocker. Review collected by and hosted on G2.com.