What I like most about Continu is that it provides a centralized, searchable hub for learning and operational knowledge. It's intuitive for end users, makes it easy to organize content by audience, and has helped us create a more consistent experience for our support teams. We also see strong potential in features like Eddy to improve knowledge accessibility and support AI-enabled workflows. The platform is flexible enough to support both traditional learning content and broader knowledge management use cases, which has been valuable as our needs have evolved. Review collected by and hosted on G2.com.
Content management can become cumbersome as our knowledge base grows, especially because Eddy doesn't effectively use embedded content. I'd also like more flexibility around audience segmentation, stronger admin/reporting tools, and better visibility into outdated or duplicate content. Review collected by and hosted on G2.com.