![Marie d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marie d.") MD Marie d. Enterprise (\> 1000 emp.) 1/12/2024 More Options - - [Respond as Contentsquare](https://www.g2.com/survey_responses/contentsquare-review-9106999/official_response/new) "Phenomenal Tool, Phenomenal Support!" 5/5 What do you like best about Contentsquare? The support received from the ContentSquare team is phenomenal, especially Maxime Cacaly. Max goes over and above for our team and our business, always ready and excited to help us problem solve and get the best bang for ou buck from this phenomenal tool. We've had a lot of new starters in our team and the onboarding has been smooth as silk thanks to the one-on-one training time as well as the always-on ContentSquare University which has a plethora of easy-to-digest courses. The community is one of my favorite features as well, when in doubt Google it on CS Community. Turns out I am never the only one asking something and there are so many ways to get an answer. Overall, as someone who was addicted to HotJar I am even more so with ContentSquare. The data gathered and problems solved has saved us time and energy while optimising for trade and effectiveness. I spend most of my time at work on this tool solving problems quickly, without it I would be spending hours just gathering data to try start the problem solving. 10/10 would recommend to everyone. Review collected by and hosted on G2.com. What do you dislike about Contentsquare? The continuous updates that are made to the platform are great, but (the infamous but) they are very frequent and sometimes without warning. Without any post-release feedback or information, it's a struggle to try and figure out what the update was that was made and what the benefits are. Some features have broken ContentSquare reporting making it less accurate and trustworthy, this is super frustrating when CS is the bedrock for reporting and problem solving. Review collected by and hosted on G2.com. What problems is Contentsquare solving and how is that benefiting you? UI & UX problems which can make or break a business. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic See what 630 reviewers think of Contentsquare 4.6 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/contentsquare/reviews)