Verified User in Hospital & Health Care
UH
Mid-Market (51-1000 emp.)
"Enriched and Efficient Operational Support for a Customer Call Center"
5/5
What do you like best about ContactWise?

Queue Management, Skill-Based Routing, Priority Queuing and Real Time Adjustments to reduce the call waiting time. Review collected by and hosted on G2.com.

What do you dislike about ContactWise?

Few Integration issues when integrating with workflow related applications. Review collected by and hosted on G2.com.

See what 4 reviewers think of ContactWise

4.3 out of 5 · Verified reviews from real users

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