ContactMonkey being easy to learn is the biggest benefit to me. I needed minimal training from the internal marketing team to learn how to use CM and that ease of training makes it easy for me to pass on the learnings to my own department's users. Review collected by and hosted on G2.com.

There are some ease of issues that seem like they could be easily addressed. The largest is the need to update formatting for each new new. Having to constantly tweak formatting to add in new rows when rows should be able to be bundled would be a big help. Also, a full template setting to change things like Background Color and Content color would save me some time.

On another note, I'd really like the ability to do A/B testing. The internal marketing team may have experience doing newsletters but other departments keeping the org updated don't so having the ability for us to learn and adapt quickly and see what content is moving the needle would be a huge help. Review collected by and hosted on G2.com.