G2

John W.

Mid-Market (51-1000 emp.)

8/24/2018

"Great experience overall!"

5/5

What do you like best about ConsumerAffairs.com?

At CarShield, we feel that it really helps our customers that we are on the ConsumerAffairs platform. We believe that the transparent reviews that ConsumerAffairs collect, along with their dynamic and robust platform, really gives our consumers and open look at how CarShield can help them and addresses any inquires before joining CarShield. Review collected by and hosted on G2.com.

What do you dislike about ConsumerAffairs.com?

Not too much we dislike. Maybe add a few more automation features for reviews. Review collected by and hosted on G2.com.

Recommendations to others considering ConsumerAffairs.com:

Keep doing what you guys are doing but keep a close your competitors such as TrustPilot, HighYa, BirdEye, etc so that you can implement any cutting edge features that they do. Review collected by and hosted on G2.com.

What problems is ConsumerAffairs.com solving and how is that benefiting you?

ConsumerAffairs helps up with engaging with our customers, our ORM in the search engines, leads for new customers, and interaction with current & future customers on social media. Review collected by and hosted on G2.com.

Response from Carrie Gardenhire of ConsumerAffairs.com

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John, Thank you for your input. Speaking of cutting-edge features, have you seen the Video Reviews we just launched? Hearing and seeing responses directly from your consumers and YouTube search results make your review content even more powerful on consumeraffairs.com