G2

Verified User in Financial Services

Mid-Market (51-1000 emp.)

7/22/2026

"Console’s Intuitive Dashboard Keeps Office Requests Organized"

4.5/5

What do you like best about Console?

As an operations employee, Console allows me to easily manage multiple office requests via its intuitive interface. The dashboard conveniently sorts tickets by employee, requester, assignee, and category. Consolidating everything into one central place has allowed me to keep much better track of my workflow. I especially appreciate the ability to mark requests as completed, write private notes to myself within the interface, and easily tag in extra support when needed. Review collected by and hosted on G2.com.

What do you dislike about Console?

I do wish Console offered a desktop app. Having an offline option could significantly improve the platform's speed and accessibility. Additionally, adding more in-platform tutorials and interactive walkthroughs would be highly beneficial. This would help new users feel much more comfortable navigating Console's AI tools and various integrations. Review collected by and hosted on G2.com.

What problems is Console solving and how is that benefiting you?

We use Console to help manage and centralize visitor registration requests via Slack. Prior to Console, visitors were either not being registered with the building or were being reported to me via word of mouth, making it hard to keep track of. We've since adopted a system where employees tag Console in Slack to let it know they are expecting a visitor. Console then collects the necessary info and, using a Google Sheets integration, sends it to a sheet that I use to update the building's visitor system. This gives me a centralized place to see all visitor requests at once and allows us to keep a running log of who is coming in and out of the office for security reasons. It streamlines the process so no registrations get missed. Review collected by and hosted on G2.com.