ZN
Principal Solutions Engineer
Mid-Market (51-1000 emp.)
"A good positive experience with Consensus from the perspective of a Solutions Engineer"
5/5
What do you like best about Consensus?

The ability for a user to viewer/user to rank which videos in a playlist (Standard Personalization Demo) are important vs. not important is great. Sharing videos using a "Demoboard" is simple and intuitive. The analytics and tracking is in depth and insightful. Salesforce integration also works well and is seamless. We love that it accelerates sales cycles but giving buyers what they need upfront. Deals tend to move a bit faster because prospects are more information before the first meeting. Consensus allows us to eliminate unnecessary discovery calls. Consensus has also allows our Sales and SE teams to be better aligned. Sales can now run further without SE involvement. It been a force multiplier for our SE team, so fewer repetitive live demos and more time to focus on complex deals. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

The UI/UX could be polished a bit. I wish it was easier to add one off demos (just one video, called a "Single Experience" demo) and create a playlist on the fly to add these to. Sometimes the behavior for deleting videos can be a bit buggy and delayed. I wish we had more control over demo look and feel, specifically around the ability to customize branding more. Sometimes it can be difficult finding video assets, specifically around locating older demos and managing multiple video assets effectively. Review collected by and hosted on G2.com.

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4.7 out of 5 · Verified reviews from real users

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