G2

Nick M.

District Manager

Enterprise (> 1000 emp.)

6/17/2020

"DialSource Sales Review"

4.5/5

What do you like best about CONQUER?

I like how I can just connect my phone to dialsource and quickly and easily make phone calls through the computer system. It makes it simple to dial quickly and efficiently as well as keep track of everything. Working in sales, it is important for me to be able to automate as many tasks as possible in order to do my job quickly and efficiently. DialSource helps with this by automating the dialing process as well as providing me with the ability to make notes on all my calls. This information seamlessly integrates into SalesForce which is perfect and allow me to keep track of everything when I go back and look at it. Review collected by and hosted on G2.com.

What do you dislike about CONQUER?

If you open up a bunch of tabs, sometimes the dialer is slow or glitchy and won't let you dial out. As well, after time some of the pages freeze and require another login which may screw up tabs you are going through. I also had an issue once where my dialer had disappeared from the side of the SalesForce account for an unknown reason. Those were really the only snags I've ever had with the product. At some point, I'd like to see more options to choose from after a call to make notes. For example, call back, left contact information with gatekeeper, etc. Review collected by and hosted on G2.com.

Recommendations to others considering CONQUER:

I feel like DialSource is one of the top vendors for companies who have employees dialing out. They have already partnered with SalesForce which is a huge vendor for sales team across the country. The ease of use is fantastic and the support is readily available. I've had training sessions on the product and it's functionality and features which is always nice. Whenever I have a rare issue, support is there to help me get it resolved in a relatively quick manner. The integration between DialSource and SalesForce is huge for us as salespeople. The seamless integration between the programs allows us to track call history and call data as well as make notes in the system. This is important in order to keep track of sales processes and my pipeline. Review collected by and hosted on G2.com.

What problems is CONQUER solving and how is that benefiting you?

Tracking sales call is extremely easy, I'm able to dial throughout my day without worrying. It would be difficult to look through my contacts and manually dial every single one. With DialSource, I can just connect my phone and simply click to dial the existing numbers in the system. It is very user friendly and couldn't imagine my day without the dialer. The integration with SalesForce is huge, it consolidates both the call history and notes into the CRM for easy tracking and allows us as salespeople to go back and reference this data in our day to day tasks. This is important because you want to know where you left off with a client and when you called them last. The seamless integration between DialSouce and SalesForce is huge benefit and helps me complete my job on a daily basis. Review collected by and hosted on G2.com.