UM
Verified User in Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"ConnectWise RMM Runs Smoothly with Fast Built-In ScreenConnect"
What do you like best about ConnectWise RMM?
ConnectWise RMM keeps all our client machines running smoothly without killing system performance, and having ScreenConnect built right in makes jumping on a user's computer super fast. The pricing is a bit steep, but it saves us enough time on patch management and ticketing that it pays for itself. Review collected by and hosted on G2.com.
What do you dislike about ConnectWise RMM?
The UI can feel pretty clunky when you're trying to tweak deep settings, and their support is a bit of a hit or miss if you run into a real headache. Plus, it’s definitely on the expensive side, so it hurts the wallet if you aren't using all the automation features. Review collected by and hosted on G2.com.