The technical depth honestly. We're building something that sits at the intersection of data, AI and market intelligence so the engineering requirements are not trivial. Computools brought engineers who understood that complexity and didn't need extensive hand holding to get productive. For a founder that's exactly what you want from an external team people who figure things out rather than waiting to be told what to do.

The communication was also solid. As someone who has worked with a lot of vendors over the years I can tell quickly when a team is being straight with you versus telling you what you want to hear. Computools were direct which I appreciated. Review collected by and hosted on G2.com.

Early on there were moments where documentation could have been more thorough during sprint handovers. Context didn't always transfer as cleanly as it should between phases which caused a couple of unnecessary back and forth exchanges. It improved as the engagement went on but tightening that up from the start would have saved some time. Review collected by and hosted on G2.com.