After nearly a year of using Components Engine every day in our company, I can honestly say it’s been one of the best decisions we’ve made for after-sales service.

The 3D catalog management is genuinely excellent. We import models directly from our PLM (we use Windchill), and within just a few hours the catalog is online, complete with exploded views, bills of materials, and technical metadata. We no longer have to redo drawings by hand: the software pulls the data from the PLM and automatically generates the 3D viewer.

The viewer is what impressed me the most. It’s incredibly fast, even with complex machinery—agricultural and industrial equipment with hundreds of parts. It loads in seconds, rotates smoothly, lets you explode views, hide components, and locate spare parts by searching by part number or name. It works flawlessly both on a desktop and on a tablet out in the field. Our technicians and end customers love it because they can finally see exactly which part they need and how it fits together, which has significantly reduced incorrect orders.

Integration with our PLM was also easier than I expected. Once the workflow was configured, each revision update in the PLM is reflected in the catalog almost automatically. That has saved us a lot of time and helped eliminate version-related errors. Review collected by and hosted on G2.com.

Honestly, I don’t have any major weaknesses to point out. At first I was concerned the 3D viewer might feel heavy or run slowly on less-than-ideal connections, but that hasn’t been the case. Even with large files, it still performs well.

Technical support has been genuinely responsive and knowledgeable. Whenever we’ve had a question or needed some customization, they’ve replied quickly—often within the same day—and addressed the issue accurately. It’s clear they understand both the software and what people working with CAD and PLM actually need. Review collected by and hosted on G2.com.