The combination of reliability and centralized management provides the most value for our organization. Having a single interface to manage all workloads prevents configuration errors and ensures that our data protection policies are consistent across the entire infrastructure. This is a significant improvement compared to the older console which, even while functional, was somewhat burdensome to use at times.

Features like data immutability and built-in anomaly detection give us full confidence that our data is safe from ransomware and ready for recovery.

Furthermore, we highly appreciate the responsive technical support, which provides quick resolutions when needed, and the transparent pricing model that delivers excellent return on investment for an enterprise-grade platform. Review collected by and hosted on G2.com.

While the platform is evolving quickly, feature parity between the new cloud interface and the traditional console still isn’t fully there in some areas. Certain advanced configurations continue to require switching back to the old console, which breaks up the workflow and fragments the overall user experience.

We’d also like deeper visibility into individual backed-up assets and workloads directly from the main dashboard. In our experience, granular tracking of single entities can feel less intuitive than it used to, and it takes extra effort to track down to the details we need.

Finally, the built-in reporting could be stronger. We often need more detailed, ready-to-use compliance and infrastructure status reports without having to manually customize views just to get a clear, accurate picture of our environment. Review collected by and hosted on G2.com.