CIQ is best at providing analytics and being able to see data in unique ways - no one else on the market can compare.

They have a best-in-class custom categorization system

They have a very powerful browser plugin for ASIN analysis

They have a great support team that is receptive to feedback and is quick to make improvements and listen to suggestions. The ticket support system is very easy to use

The automation is comprehensive and they were first-to-market in this area Review collected by and hosted on G2.com.

There are a lot of "reports" that aren't good and they should look at fixing, upgrading or removing them altogether

They can be very pricey

The platform can be very buggy and may take some time to fix

CIQ can be overwhelming for non super users

The market share tools are not good Review collected by and hosted on G2.com.