G2

James M.

Ecommerce Capabilities and Category Manager

Small-Business (50 or fewer emp.)

11/3/2025

"CommerceIQ Platform Review"

4/5

What do you like best about CommerceIQ?

While I am still learning the tool, its versatility and dashboarding capabilities are definitely that of a top tier CRM tool. It covers a vast assortment of pre-built widgets and templated reporting, while simultaneously providing an easy to build self reporting tool.

Additionally, the support and partnership provided by the account team is quick and efficient. Again, while in the early stages of development, myself and team are excited to setup new ways of goal tracking for our brands online. Review collected by and hosted on G2.com.

What do you dislike about CommerceIQ?

Nothing negative to report!

Coverage, pricing, capabilities, etc., are all incredibly fair for the support and data/platform provided. Review collected by and hosted on G2.com.

What problems is CommerceIQ solving and how is that benefiting you?

A) How do our brands rank online at specific retailers based on key search terms we are trying to attract consumers through?

B) Are retailers promoting sponsored/agreed upon brand advertising during key timeframes?

C) How does Availability effect our online performance?

D) Are our products growing share of voice among retailers to ensure online success?

Overarchingly, this tool helps solve the question of "what do we look like online to the consumer?" This tool provides us the talking points necessary to ensure category success with out Key Accounts. Review collected by and hosted on G2.com.