Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"My experience with CometChat has been positive due to their excellent support and robust SDK"
4/5
What do you like best about CometChat?

What I value the most about CometChat is their outstanding customer service. I trust that they will continue to offer timely help consistently in the future. I get quick responses for any problems, and their staff is always available to assist, whether by phone or other methods. Raising tickets is easy to do and provides great assistance.

Moreover, CometChat's SDK is remarkable; it provides extensive APIs and is compatible with various technologies like React, React Native, and Flutter. In comparison to other SDKs, they offer a variety of functions such as calling, reactions, emojis, and additional features. Review collected by and hosted on G2.com.

What do you dislike about CometChat?

One thing I don't like about CometChat is how quickly they expect a response when a ticket is submitted. Frequently, they anticipate prompt responses from customers, which can be difficult as many of us have our own responsibilities to handle, even on weekends. Furthermore, despite indications of enhancement in their SDK, there have been notable challenges in React Native during recent months. Review collected by and hosted on G2.com.

See what 103 reviewers think of CometChat

4.6 out of 5 · Verified reviews from real users

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