Gaston A.
GA
Customer Data & Marketing Audit Coordinator
Marketing and Advertising
Mid-Market (51-1000 emp.)
"GDPR-Compliant, Efficient, But Needs Better Integration"
4.5/5
What do you like best about Comarch Marketing Automation?

As a marketing audit coordinator at a Berlin agency, its built-in German compliance framework is unbeatable. Every piece of customer PII and opt-in consent data stays stored on EU servers, eliminating cross-border data transfer paperwork for regulators. We can set layered user access to block junior staff from viewing sensitive lead details. The system automatically archives consent records to satisfy Germany’s long mandatory data retention periods. Most valuable are its pre-made audit exports formatted exactly how local data protection inspectors require, cutting hours of manual log sorting each audit cycle. Review collected by and hosted on G2.com.

What do you dislike about Comarch Marketing Automation?

There is no native connection to our DAM creative library; moving campaign assets or lead groups means constant manual CSV importing and exporting. You cannot batch edit consent expiration rules—each customer segment has to be adjusted one at a time. The reporting dashboards don’t flex enough to fit German tax audit templates, and the mobile version won’t display full consent logs, which slows me down during off-site client audits. Review collected by and hosted on G2.com.

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