
We really like the range of configuration options that are available to you without the need for in-depth product knowledge.
For example, we had a problem some time ago which meant we had to delete some links from all of our signatures. Even so, implementing all of the changes only took a few minutes for around 10 custom signatures for different users and groups.
We also appreciate that support always provides clear and detailed instructions whenever they request something.
We are the MSP provider and our customers are satisfied with the product. Problems do happen sometimes, but they are really rare and support helps resolve them quickly and efficiently. Review collected by and hosted on G2.com.
It can be a little annoying that the changes you make can take up to 72 hours to take effect. It's still fine, but it would be even better if this time could be reduced. Review collected by and hosted on G2.com.