G2

Mason H.

Web Developer & Online Communications Coordinator

Mid-Market (51-1000 emp.)

7/13/2026

"Responsive, Helpful Support That Makes Cludo Easy to Rely On"

4.5/5

What do you like best about Cludo Search?

Honestly, I would say it is the support. When I took over this position Cludo was already in place and the team assigned to my account has always been very responsive with any issues I have had. They do not mind when I ask questions and they always provide helpful responses in a short timeline. Review collected by and hosted on G2.com.

What do you dislike about Cludo Search?

There was a short period where I believe most clients were having regular outages. I believe the CEO eventually sent out an email addressing the issue after it had been resolved and since then outages have been mostly non-existent. Review collected by and hosted on G2.com.

What problems is Cludo Search solving and how is that benefiting you?

Our site is on Wordpress and if anybody is familiar with that platform the search is lacking to say the least. Cludo was easy to integrate and fixed all the complaints we had with standard search. The ability to create banners and highlight specific pages whenever necessary has also been a lifesavor for events with quick turnarounds. Review collected by and hosted on G2.com.

Response from Hailey Schantzen of Cludo Search

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Hi Mason,

Thank you so much for your kind review! We're especially happy to hear our support team has made such a positive impression, that’s something we intentionally invest a lot of time and care into. We also appreciate your patience during the outages you experienced, and we're glad Cludo has continued to be a reliable solution that's helping you create a better search experience for your visitors.

- Hailey at Cludo