# Clover Reviews
**Vendor:** Fiserv  
**Category:** [Retail POS Systems](https://www.g2.com/categories/retail-pos)  
**Average Rating:** 3.9/5.0  
**Total Reviews:** 107
## About Clover
Clover is a comprehensive, cloud-based point-of-sale (POS) system designed to streamline business operations across various industries, including restaurants, retail, eCommerce, and service sectors. By integrating payment processing, inventory management, and customer engagement tools into a single platform, Clover empowers businesses to manage daily tasks efficiently from anywhere, at any time. Its customizable solutions cater to businesses of all sizes, offering a range of devices and applications tailored to specific operational needs. Key Features and Functionality: - Versatile Payment Processing: Accepts all major credit and debit cards, mobile wallets, and contactless payments, ensuring a seamless transaction experience for customers. - Comprehensive Inventory Management: Organizes and tracks inventory in real-time, helping businesses maintain optimal stock levels and reduce losses. - Customer Relationship Management (CRM): Stores customer information, tracks purchase histories, and facilitates targeted marketing campaigns to enhance customer loyalty. - Employee Management: Manages staff schedules, sets individual permissions, and monitors sales performance to optimize team productivity. - Real-Time Reporting: Provides live sales data and customizable reports, enabling informed decision-making and performance tracking. - Online Ordering Integration: Supports in-house, pickup, and delivery orders, expanding sales channels and improving customer convenience. - App Market Access: Offers a wide range of third-party applications to extend functionality, including tools for accounting, marketing, and more. Primary Value and Solutions Provided: Clover addresses the complexities of modern business management by offering an all-in-one POS solution that simplifies operations, enhances customer experiences, and drives growth. By consolidating essential business functions into a single, user-friendly platform, Clover reduces the need for multiple disparate systems, thereby saving time and reducing operational costs. Its scalability ensures that as businesses grow, Clover can adapt to evolving needs, providing a reliable foundation for long-term success.



## Clover Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Clover, making payment processes simple for both businesses and clients. (15 reviews)
- Users value Clover for its **ease of use in payment processing** , enabling effortless transactions both in-store and on the go. (6 reviews)
- Users appreciate the **easy setup** of Clover, finding the initial installation process straightforward and user-friendly. (6 reviews)
- Users love the **easy payments** with Clover, appreciating its straightforward setup and navigation for hassle-free transactions. (4 reviews)
- Users value the **effective tracking** capabilities of Clover, simplifying sales, inventory management, and overall business organization. (4 reviews)
- Users find Clover's **ease of use** exceptional, enhancing their customer experience and facilitating increased sales. (3 reviews)
- Users value the **customizable apps** of Clover, enabling tailored solutions to meet their unique business needs. (3 reviews)
- Easy Setup (3 reviews)
- Features (3 reviews)
- Interface Usability (3 reviews)

**What users dislike:**

- Users feel the **missing features** of Clover hinder usability, especially with reporting and multiple terminal management. (3 reviews)
- Users experience frustrating **connectivity issues** with Clover, especially in accessing personal hotspot Wi-Fi in the field. (2 reviews)
- Users find Clover's **high fees** burdensome, as individual app charges accumulate quickly, raising overall costs significantly. (2 reviews)
- Users are frustrated by the **limited customization** options in Clover, hindering their ability to tailor the system effectively. (2 reviews)
- Users find Clover to have **limited features** , experiencing slow updates and needing more intuitive options for new users. (2 reviews)
- Slow Performance (2 reviews)
- Accuracy Issues (1 reviews)
- Connection Issues (1 reviews)
- Expensive (1 reviews)
- Users are frustrated with the **increased processing fees** of Clover, which have risen significantly over time. (1 reviews)

## Clover Reviews
  ### 1. Seamless Integration, Real-Time Reports, and Helpful Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kaley T. | Logistics Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2026

**What do you like best about Clover?**

I like that they offer a desktop feature. We need a platform that’s accessible for different employees, and the desktop option makes that easy. It allows multiple employees to run cards using their own username and password. The reports are also a strong point: they show our sales in real time and let us review sales across different time periods. Customer support has been helpful, the price is competitive, and the integration process was seamless when we moved over from our old processor.

**What do you dislike about Clover?**

The site is hard to navigate, especially when the ZIP code doesn’t match. Our customers provide the ZIP code they believe is attached to their card, but it becomes a hassle because sometimes the transaction will still go through and other times the card will be declined. When a card is declined, there isn’t a clear message explaining why, so it’s difficult to know what to tell the customer. Also, after we run a card, we have selected the option for the receipt to print automatically, but that never happens. Instead, there are two additional steps to get a printed receipt, which takes more time and slows down the transaction.

**What problems is Clover solving and how is that benefiting you?**

They allow us to accept both credit and debit cards, which gives our customers more options when it’s time to make a payment.

  ### 2. Efficient for Payments, High Cost for Advanced Features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jonathan K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Clover?**

I use Clover for my tire shop to process credit card payments and review reports. It gives me a very clear view of where our income is coming from, like which payment methods are used, who the customers are, and what products we're selling. It's very comprehensive. One of the most important features is the ability to make items and manage inventory, which helps tie the business together and ensures everything is accounted for. It really helps with the accounting aspect by tying together the cost of goods for each sale. Also, integrating with QuickBooks Online is very smooth, which is a big plus. Once I figured out what level we needed to run our business properly, the setup of Clover was pretty much easy, and it's been very good.

**What do you dislike about Clover?**

They charge a very high membership in order to incorporate advanced inventory, which would allow the tracking of the cost of goods. Right now, I'm on a $30 a month plan, but if I wanted to do more advanced inventory, it would cost me around $85 a month, which is a lot more. I think we should include that in the cheaper plan.

**What problems is Clover solving and how is that benefiting you?**

I use Clover to process credit card payments and review reports, which gives a clear view of income sources. It simplifies accounting by tying together costs and inventory, enhancing business management.

  ### 3. Seamless POS Experience with Enhanced Tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sammi G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about Clover?**

I love how Clover keeps better track of our sales and provides specific reports regarding our inventory and what has been sold, which is an improvement over our previous POS providers. I also love that there is a camera on the POS systems, which helps us know who's using and doing what because sometimes people forget to sign out, and another employee might ring under someone else's name.

**What do you dislike about Clover?**

The whole thing with having to purchase individual apps, the prices add up quickly. I understand how Clover is basically a POS middle-man, but I think there should be a discounted price if we have to utilize other apps for clocking, scheduling, gift cards, combo/deals and promotions, etc. For example- if an app is $10/month, if we are using it through Clover- I would expect to pay $7 or $8/mo. If that makes sense

**What problems is Clover solving and how is that benefiting you?**

Clover keeps better track of our sales and provides specific inventory reports, which is an improvement over our previous POS providers.

  ### 4. A working product for POS systems, just be aware of costs and do your research!

**Rating:** 1.5/5.0 stars

**Reviewed by:** Director C. | Executive Director, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2026

**What do you like best about Clover?**

Clover is a functional POS system, with lots of opportunities for unique add-ons built by clover and third party developers.

**What do you dislike about Clover?**

The add-ons typically cost money, such as more quality reporting, a round-up feature, and other things.  And yet, not all of these add-ons end up working for every system, so you have to pay for it and check it out for a month before you know if its helpful and worth the cost.  Clover's fee structure is misleading, as you end up being charged different rates for each credit card company, and some super high rates really affect a tourism business like ours.

**What problems is Clover solving and how is that benefiting you?**

Managing Inventory, Tracking sales and transactions, Low-level sales and inventory reporting.

  ### 5. Effortless Setup, Boosts Customer Retention and ROI is worth it!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 18, 2026

**What do you like best about Clover?**

I find Clover very easy to use, which is a big plus for me. All aspects of its use are made with a lot of thought and its interface is easy to see and utilize.  Aside from the extra bonuses with purchases, adding value for repeat customers, its a great return on investment as a customer may come in ordering 1 item and as there are special incentives to order more--that customer ends up adding more to their order. It's great that you can keep someone in the system as a continuous user and try to sell them more items. My clients loved that aspect. Clover works well with Five Stars and other reward programs, which enhances its value. Additionally, the initial setup was very easy; despite needing some phone help, we managed to set it up quite easily. (My co. did not have AI intelligence added to the Clover POS system.

**What do you dislike about Clover?**

Sometimes there are issues with payment source, but it is rectified quickly. Infrequently there was a slight problem with the interface and the checkout would need to be repeated. But it was fairly rare-Other than that, there were very minor issues.

**What problems is Clover solving and how is that benefiting you?**

Clover is very easy to use, and my previous POS Check out registers/ computers took lots of time and were not helpful. The ability to coordinate with other companies and offers extra bonuses with purchases. My clients liked being in this system as a continuous user, as it provided value for repeat customers and integrates well with programs like Five Stars for promoting and selling more items. While there was NO AI at that time, we were interested in adding the AI integration in the future.

  ### 6. Easy Client Payments with Clover’s Payment Portal

**Rating:** 4.0/5.0 stars

**Reviewed by:** Raven B. | Communications Coordinator, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about Clover?**

Clover gives us the option to create a payment portal, which makes it easy for clients to send us payments.

**What do you dislike about Clover?**

The only thing I dislike is that it isn’t very customizable. It would be nice to have the option to make it more organization-centric in style. Also, we can't add is the donation in memory or in honor of someone.

**What problems is Clover solving and how is that benefiting you?**

I haven’t had any issues with Clover that required solutions.

  ### 7. Streamlined Business Management with Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bnar K. | Accounting Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 15, 2026

**What do you like best about Clover?**

I had an excellent experience with Clover Commerce and found their platform to be user-friendly, efficient, and reliable. I love that I can track sales, manage inventory, and process payments all in one place without stress. The platform is easy to use, and their support team is always friendly and helpful whenever I need them. Payments and transactions were smooth, and the overall service exceeded my expectations. I really enjoy how Clover keeps everything organized in one place, making managing my business feel less stressful and way more efficient. The reports are super clear, which helps me understand how my business is doing without spending hours crunching numbers. I also like how customizable it is and I can set it up to fit exactly how I run things. Additionally, the initial setup of Clover was pretty straightforward, and the support team was really helpful and quick to assist.

**What do you dislike about Clover?**

Sometimes the app updates a bit slowly, and a few features could be more intuitive for new users. It would also be great if reporting had more customization options.

**What problems is Clover solving and how is that benefiting you?**

I use Clover to manage my online store, streamlining tracking sales, processing payments, and managing inventory. It solved issues with scattered systems and manual errors and makes business management less stressful and more efficient.

  ### 8. Empowering, User-Friendly Solutions That Inspire Growth

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shivansh  T. | Customer Service Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 11, 2026

**What do you like best about Clover?**

What I like best about Clover is its focus on making people’s lives easier through thoughtful, user-friendly solutions. Whether it’s supporting customers, improving everyday processes, or fostering a collaborative team environment, Clover values innovation, efficiency, and care. I also appreciate that Clover emphasizes growth—for both the business and its employees—which motivates me to contribute my best and keep learning.

**What do you dislike about Clover?**

One challenge with Clover is that, like many fast-growing companies, changes can happen quickly, which can sometimes be demanding. However, I see this as an opportunity to improve adaptability, communication, and problem-solving skills while contributing to continuous improvement.

**What problems is Clover solving and how is that benefiting you?**

Clover solves problems by making payments and daily operations faster and more reliable. For example, instead of dealing with slow or complicated checkout systems, Clover allows transactions to be completed quickly, which reduces long lines and improves the customer experience. This benefits me by making my work smoother and less stressful.

  ### 9. Very Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrea W. | Principal, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2026

**What do you like best about Clover?**

Its very easy to use and I like how it stores the customers info

**What do you dislike about Clover?**

I sometimes have difficulty finding past charges when i do a search for a particular customer. I only needed customer support one time

**What problems is Clover solving and how is that benefiting you?**

I am able to charge cards without having to keep credit card data on file

  ### 10. Clover POS is for forward looking merchants

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe W. | Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Clover?**

What I like bedt about Clover POS is that it gives me one platform I can confidently recommend to merchants at any stage of growth. With built-in tools and integrations like QuickBooks and Homebase, it simplifies more than just payments. It helps me solve real business challenges while building trust with my clients.

**What do you dislike about Clover?**

What I dislike most about Clover POS is that it’s more focused on cash discounting than true dual pricing, which can create reporting challenges for merchants. On top of that, relying on third-party apps to handle standard business practices can sometimes feel cumbersome and less seamless than it should be.

**What problems is Clover solving and how is that benefiting you?**

Right now, Clover is solving the problem of giving small and mid-sized merchants a single system that manages both payments and day-to-day operations. Instead of juggling separate tools for reporting, payroll, scheduling, and inventory, Clover brings those into one platform. That makes it easier for me as an advisor to help merchants streamline their business and focus on growth.

  ### 11. Effortless Setup, Outstanding Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom l. | sales and marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2026

**What do you like best about Clover?**

I use Clover terminals for customer and phone transactions, and I appreciate how easy they are to use. The terminals also have extra features that we make use of. The cost is very competitive and they work remotely on wifi, which is really convenient. I really like the recurring billing feature because it allows us to create billing agreements for payment schedules that work very well. The setup process was basically instant with a quick setup wizard.

**What do you dislike about Clover?**

There is nothing really that I dislike about my clover units.

**What problems is Clover solving and how is that benefiting you?**

I use Clover for easy customer and phone transactions with competitive terminal costs that work remotely on WiFi. The recurring billing feature allows us to create effective billing agreements for payment schedules.

  ### 12. All the POS Features I Need, but Support Issues Make Fixes Drag On

**Rating:** 1.5/5.0 stars

**Reviewed by:** Russ R. | Classical Conversations Challenge 1 Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2026

**What do you like best about Clover?**

It has all of the features in a POS that I need for my small business.

**What do you dislike about Clover?**

Support is terrible, trying to get things fixed with support takes too much time and the fix is never fixed.  It makes things difficult.

**What problems is Clover solving and how is that benefiting you?**

It provides POS funtionality that is helpful in running my business.  That speeds up the process of waiting on customers.

  ### 13. Easy to Use, Backed by Engaging and Helpful Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anthony K. | Licensed Insurance Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2026

**What do you like best about Clover?**

Easy to use system and the staff are engaging and helpful with any support

**What do you dislike about Clover?**

I haven’t come across any issues yet and the rep has always been super helpful

**What problems is Clover solving and how is that benefiting you?**

These are the first company I have used. However they have been helpful and assertive every step of the way

  ### 14. Effortless Payment Processing, Smooth Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christopher R. | Director of Operations and Human Resources, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 13, 2026

**What do you like best about Clover?**

I like Clover for its ease of use, making it simple to navigate. I appreciate being able to process payments effortlessly while out in the field, which is crucial for my needs. I also value the ability to process tap-to-pay and pay-by-telephone, which are handy features of Clover. The initial setup was very, very easy, which was a nice surprise. These features make it an essential tool for my work.

**What do you dislike about Clover?**

Sometimes Clover takes a long time to connect to our personal hotspot Wi-Fi while we're out in the field.

**What problems is Clover solving and how is that benefiting you?**

I use Clover for easy payment processing while we're out in the field.

  ### 15. Perfect Loyalty Program for Dining and Retail

**Rating:** 5.0/5.0 stars

**Reviewed by:** Keyanna  J.

**Reviewed Date:** January 15, 2026

**What do you like best about Clover?**

I use Clover when I'm at a restaurant because it provides me with points to redeem or a percentage off my purchase. I like that whenever you use Clover, you earn points which can be used towards a purchase. A lot of retail stores have Clover now, not just restaurants, and I find it very helpful. I've never had any issues with using it.

**What do you dislike about Clover?**

I've never had a bad experience with clover

**What problems is Clover solving and how is that benefiting you?**

Clover provides me with points to redeem or a percentage off my purchase, and I like earning points to use towards a purchase.

  ### 16. Easy to Use with Excellent Product Management and Ecommerce Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bruce F. | Senior Web Application Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Clover?**

Easy to use and integrate. Excellent product management and ecommerce integration.

**What do you dislike about Clover?**

Nothing come to mind at this time other than more plan subscription categories to choose from.

**What problems is Clover solving and how is that benefiting you?**

Easy for me to manage my product listings, Google marketing, and on-line store integration and management.

  ### 17. Good for basic needs

**Rating:** 3.0/5.0 stars

**Reviewed by:** Jeffrey G. | Business Unit Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Clover?**

I like the ease of use for it. If you have multiple locations, you can connect all of it to one dashboard.

**What do you dislike about Clover?**

Different versions of the POS don't update to the newest dashboard. I don't like how if you have multiple locations connected, you can't make changes for one location and copy it to the others. You will have to manually do it per location.

if you decide to not use Clover anymore, you cannot resell the POS as it only setup for your specific business.

**What problems is Clover solving and how is that benefiting you?**

It really isn't solving anything for me. its really just the basic use for it. I would like for it to have it's own inventory app where you can create recipes so all inventory will be accurate.

  ### 18. Clover Is Effortless for Me and My Clients

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2026

**What do you like best about Clover?**

It's very easy to use from both my end and my client's end.

**What do you dislike about Clover?**

There is nothing I dislike about Clover, it works very well.

**What problems is Clover solving and how is that benefiting you?**

Before we use Clover, we don't have any POS, we only send out invoices from the accounting system, and customers have to pay through the link online. However, sometimes they don't have internet access or they feel inconvenient to have to look up the emails, enter every payment information online when they are already here in the office with us. So, we offered the Clover POS later on to provide more convenience to our customers.

  ### 19. Effortless Transactions and User-Friendly Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2026

**What do you like best about Clover?**

Clover makes transactions quick, easy and organized. It is very user-friendly and straightforward allowing for quick adoption. It is easy to review transactions and reprint receipts for recordkeeping.

**What do you dislike about Clover?**

It can be difficult to review dozens of transactions to find the correct one.

**What problems is Clover solving and how is that benefiting you?**

Clover is solving problems related to cashiering within our organization.

  ### 20. Is Clover Worth It? Our Honest Take After Using It

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jessica D. | Web API Developer, Gambling & Casinos, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2025

**What do you like best about Clover?**

The setup is super simple, the interface is clean and intuitive, and you don’t need to be a tech genius to figure it out. Whether you’re ringing up sales, adding items, or managing reports, it’s all pretty smooth.What’s Most Helpful
All-in-One System: From taking payments to tracking inventory and managing employee shifts, Clover handles a lot in one place. No bouncing between different apps or platforms.

Customizable Apps: You can tailor Clover to your business with apps from their marketplace. Need customer loyalty features? Want online ordering? There’s likely an app for that.

**What do you dislike about Clover?**

The biggest headache? Third-party resellers. Depending on who you buy Clover through, you might get hit with hidden fees, long-term contracts, or crazy cancellation penalties.

You really have to read the fine print—some deals look great upfront but aren’t so friendly long-term.

Clover is easy to use and great for a lot of small businesses—but you do need to be careful about who you buy it through, and be aware that it’s not as flexible or open as other POS systems. If you're cool with that, it’s still a solid choice.

**What problems is Clover solving and how is that benefiting you?**

Before Clover, it felt like we had a different app or system for every little thing—payments, inventory, employee hours, etc. Now? It’s all in one place. Less bouncing around = more time focusing on actual business. It saves us time, reduces stress, keeps customers happy, and helps us make smarter decisions. And in business? That’s everything.

  ### 21. Always user friendly, Always works best for what we need

**Rating:** 4.5/5.0 stars

**Reviewed by:** Darla O. | Scheduler, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2025

**What do you like best about Clover?**

Ease of use and support is great, quick to respond.

**What do you dislike about Clover?**

Nothing that I can think of all things I would say would take away from the security of it all, which is another GOOD thing.

**What problems is Clover solving and how is that benefiting you?**

Running client payments are a breeze!

  ### 22. Effortless to Use with Intuitive Interfaces

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samantha Y. | Tax Expert, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 07, 2026

**What do you like best about Clover?**

I like the ease of use and the easily identifiable apps and different interfaces

**What do you dislike about Clover?**

I dislike the customer service and the quality of the handheld device and the pin pad device that connect to the register

**What problems is Clover solving and how is that benefiting you?**

It is our main POS system.

  ### 23. Easy Setup but Lacks Centralized Control

**Rating:** 1.0/5.0 stars

**Reviewed by:** Mark N. | marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2026

**What do you like best about Clover?**

I like that Clover is easy to set up.

**What do you dislike about Clover?**

I don't like the lack of ability to control centrally multiple POS terminals and set limits.

**What problems is Clover solving and how is that benefiting you?**

I use Clover to accept money easily, and it's easy to set up.

  ### 24. Easy-to-Use POS Payments,

**Rating:** 3.5/5.0 stars

**Reviewed by:** Mohammed Hareez S. | Customer Success representative, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2026

**What do you like best about Clover?**

The best thing i like about clover is that the easy of use in the POS payments

**What do you dislike about Clover?**

Sometimes i find it less responsive compared to others

**What problems is Clover solving and how is that benefiting you?**

Clover helps with the payment processing

  ### 25. Reliable and User-Friendly Hardware

**Rating:** 5.0/5.0 stars

**Reviewed by:** Derick C. | VP of Finance, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 25, 2025

**What do you like best about Clover?**

Easy to use hardware that is very reliable

**What do you dislike about Clover?**

processing fees have increased over the years

**What problems is Clover solving and how is that benefiting you?**

Fast transactions assist the operations teams and create more flexibility

  ### 26. Review of Clover

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ricardo M. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2025

**What do you like best about Clover?**

Clover was straight forward with payments and functionality

**What do you dislike about Clover?**

Basic and lack of features in some ways.

**What problems is Clover solving and how is that benefiting you?**

Making payments very straight forward

  ### 27. Clover works great for all business types.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason W. | Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2023

**What do you like best about Clover?**

I appreciate the versatility that Clover provides for my clients. If you are a restaurant, retail store, service industry it's great for you. If you need to manage customers or clients or employees, there are tools for all!

**What do you dislike about Clover?**

I wish there was a bit more flexibility with the equipment. Being able to update from one processor to another could be helpful if needed. It would be nice if there was an approval process for that.

**What problems is Clover solving and how is that benefiting you?**

Clover allows me to run my business clients how they need to be run. It's as simple or complex as you want it to be. The app market allows me access to customize the process for almost anyone

  ### 28. Sleek and cool but bad customer support

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2024

**What do you like best about Clover?**

Cool looking, lots of apps with convenient resources

**What do you dislike about Clover?**

Never know who to contact for help...clover or app or cc processor and when you finally figure out who most often it's via email which takes days to resolve

**What problems is Clover solving and how is that benefiting you?**

Efficient pos system

  ### 29. A great platform for PCI compliance so long as you know what you're doing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Adam R. | Business Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 02, 2023

**What do you like best about Clover?**

Clover makes it incredibly easy to run PCI compliance scans and generate compliance documents. As an end-user, I love that we can schedule our scans on a regular basis and then have them automatically transmitted to our merchant service provider.

**What do you dislike about Clover?**

If you don't have any prior experience with web architecture or security scans, the interface can be a little difficult to understand. More robust help files and better click-paths would be a huge help.

**What problems is Clover solving and how is that benefiting you?**

Clover handles our PCI compliance scans to make sure that our credit card processing network is secure and that we remain in compliance with the latest PCI regulations.

  ### 30. Easy to use payment software with some quirks

**Rating:** 3.0/5.0 stars

**Reviewed by:** Sandrine M. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2023

**What do you like best about Clover?**

Easy to take payment. Easy to access payment data. Generally simple dashboard to navigate.

**What do you dislike about Clover?**

Their setup process could be better. The codes needed to verify the account were glitchy at best. We don't use a clover device so some of the tutorials didn't apply in terms of refunding orders. We were coming off of PayEazy (acquired) and predominately needed a system provide return payments.

**What problems is Clover solving and how is that benefiting you?**

Refunds for customer orders when an order is beyond the refund date.

  ### 31. Save yourself, do not consider Clover. They only care about your money

**Rating:** 0.0/5.0 stars

**Reviewed by:** Bear S. | Owner

**Reviewed Date:** October 17, 2022

**What do you like best about Clover?**

Clover can be easy to setup. It doesn't take long to begin taking payments.

**What do you dislike about Clover?**

Pretty much everything else is a negative. It's hard to know where to start. To begin, you must know that they disallow the use of used equipment. That means if you're dissatisfied with Clover your equipment is pretty much bricked. You get nothing for it. Oh, and you will be dissatified with them. There are so many annoyances. Their batch is setup for 7pm PST, in the middle of a shift. Their deposits then combine multiple days with no report to know what days are in the deposit. You can't do partial refunds unless you're in their highest tier. I can almost never get a report on the device, I have to login on a computer. It goes on and on. Oh, and forget a "trial period" they don't honor it and won't allow you to return the equipment. Clover is just in it to get your money. They do not care about you as a customer, at all.

**What problems is Clover solving and how is that benefiting you?**

Not much other than allowing me to take payments, which there are plenty of other companies out there that will do it better than them.

  ### 32. Technology for businesses old and new

**Rating:** 3.0/5.0 stars

**Reviewed by:** Joey N. | Co-Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2022

**What do you like best about Clover?**

The portable clover Unit allows us to hand off the device for signatures and do transactions without being stuck to a static desk or location. This is a significant benefit if we need to deliver a project to the customer and collect payment via hotspot.

**What do you dislike about Clover?**

I wish that the unit would be able to accept standard-size receipt papers so we don't have to use tiny ones. If the housing were larger at the end, which it already is, it would be perfect.

**What problems is Clover solving and how is that benefiting you?**

It solves the need to hook up a static credit card machine to a LAN line or ethernet port. That way it eliminates the need to stay stuck to a signal point of sale, and we can be mobile.

  ### 33. Clover Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2023

**What do you like best about Clover?**

Reporting, ease of use, integration, multipe locations

**What do you dislike about Clover?**

None. It's a great product that works well for our storefront locations

**What problems is Clover solving and how is that benefiting you?**

Excellent POS system that integrates with Fishbowl

  ### 34. Reliable POS System for Single Products

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 19, 2022

**What do you like best about Clover?**

It's a very reliable platform for handling a small business I would say, keeps inventory in order and is easy to use on a daily basis during Sales, returns and such

**What do you dislike about Clover?**

I wouldn't say dislike, but the lack of variants/child products integration kind of make it hard to organize, as we needed to enter the items as individual items even though they were part of a Parent Product

**What problems is Clover solving and how is that benefiting you?**

Well all the manual work of doing conciliation and inventory management, Clover made it way easier for me and team mates, and its user friendly so our less tech savvy contributors were able to understand the system.

  ### 35. Excellent reporting terminal and user interface, but hardware plagued by spotty compatibility

**Rating:** 3.5/5.0 stars

**Reviewed by:** Grant D. | Office Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2022

**What do you like best about Clover?**

The physical units are solid, responsive, and loved by the employee.

**What do you dislike about Clover?**

Internet outages will cause certain transactions not to authorize without notice, leaving your accountants confused and asking questions.

**What problems is Clover solving and how is that benefiting you?**

Quick and easy transactions.  User friendly for everyone.  Few user errors made compared to our last card readers.

  ### 36. Credit Card Payment App

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jenny G. | Quality Control Specialist, Construction, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2021

**What do you like best about Clover?**

I like that it walks you through each step and will let you know if you filled out a part incorrectly. I also like that it will show you what card you are using (Visa,Amex, etc.). I like all the options for how you can send a receipt. I usually email it to myself and will forward it to the homeowner. It makes it easier to accept payments over the phone if you are not currently set up to take online payments.

**What do you dislike about Clover?**

Only issues I've had is with logging in, but with the facial recognition it makes it no problem to log in. I also don't like that you can't run payments on their website, only able to do so in the mobile app. It might be something as simple as how I am set up on our company account, but other than that, its a great app to use for a company.

**Recommendations to others considering Clover:**

If you are hesitant to try it, don't be. It is very easy to use and is quick and easy. Sends receipt immediately or it will let you know its been declined.

**What problems is Clover solving and how is that benefiting you?**

Clover helps our company collect payments quicker, instead of having to wait for it to be mailed to our main office. It also helps gets the receipts over to the homeowner faster. Overall, it helps with time management, payables, and receivables.

  ### 37. Clover

**Rating:** 5.0/5.0 stars

**Reviewed by:** Blake W. | I, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about Clover?**

The ease of use of Clover is fantastic. It's an Android-based product, so anyone with a smartphone will know how to use it. It's a guarantee any business owner would like Clover

**What do you dislike about Clover?**

The only complaint I would have about Clover is their support team. They are not all that helpful and take a while to get issues resolved. We rarely have an issue so we can look past that

**What problems is Clover solving and how is that benefiting you?**

It's the most user-friendly point of sale we have. Since everyone knows how to use a smartphone or tablet, it comes naturally to our merchants. It is definitely our top seller

  ### 38. Best system I’ve ever used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2019

**What do you like best about Clover?**

I like all the app options and how everything is right on the register and connects to each other. I love how quick the operating system is, for example when using as a register, orders can be taken very quickly.

**What do you dislike about Clover?**

Sometimes the system freezes and needs a reboot, but when it does it boots quicker than any other system I've used.

**Recommendations to others considering Clover:**

I would consider how easy and fast it is to use, the shortcuts are very convenient. The system sometimes crashes and needs reboot, but that's happened with a lot of other systems I've used and none reboots quicker than Clover.

**What problems is Clover solving and how is that benefiting you?**

Benefits are definitely that it intergrades all of our other apps and things that we use. A HUGE benefit is the speed and ease of tapping options compared to other systems I've used.

  ### 39. Worst Merchant ever

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Clover?**

Nothing they made pay $1200 for there machine and closed my account over $4k in chargebacks from a customer which I won after processing over $100k in 6 months.

**What do you dislike about Clover?**

Horrible customer service very unprofessional security team. Called me from McDonald's with her kids in the background to discuss my account. What a joke. How can you call me in a public setting to discuss credit cards and customers information pretty sure that's illegal.  When I complained they closed my account and kept my money! Don't use them.

**Recommendations to others considering Clover:**

No

**What problems is Clover solving and how is that benefiting you?**

Technology is great but the customer service is horrible! First Data is supposed to be a great company but they have gone down hill fast

  ### 40. Good CC system

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 05, 2022

**What do you like best about Clover?**

Clover was a great product when using cash and doing onsite sales. The reporting helps with end-of-night reconciliation.

**What do you dislike about Clover?**

The fees involved and often complicated to reconcile to bank.

**What problems is Clover solving and how is that benefiting you?**

n/a

  ### 41. All in one cloud based suite for receiving payments

**Rating:** 4.5/5.0 stars

**Reviewed by:** Donna H. | National Account Sales Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** July 13, 2021

**What do you like best about Clover?**

Clover is one of the best platforms available to manage cash and taking payments without any hustle and writing every time. Using this in my business company actually helps me to work fast and don’t hustle in receiving and transferring payments. The software is totally easy to use. The dashboard is exceptionally well designed and has all the modern-day tools to manage the payments very well.

**What do you dislike about Clover?**

The biggest drawback that I have faced while using this platform that it needs access direct to the bank which is quite bad for big businesses. As in our company we are using this, it is for a long time and still facing the same issue. Some businesses do not want that their employers and staff have direct access to their bank account and can see facts and figures of an account which actually is personal and no one wants to charge it with anyone.

**Recommendations to others considering Clover:**

It is the far best point of sale payments that I use in the past years. Easy to use, quick setup and clean, fast UI makes it more worthy and valuable to money. The support team and dashboard are also up to mark. Highly recommended platform.

**What problems is Clover solving and how is that benefiting you?**

I have been using it for a long time, it has a customizable feature to customize the dashboard and layout without any hustle. I can customize different layouts for my company according to the needs and requirements. Another best feature that attracts me to use more often and trust this is the integration module, it easily can get integrate with different other software that I was using early for managing payment and drop shipping stores.

  ### 42. Quick and efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Glenmore Y. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2021

**What do you like best about Clover?**

Ease of use of both the clover terminal and the virtual terminal

**What do you dislike about Clover?**

The downside is the monthly fee is over $25

**What problems is Clover solving and how is that benefiting you?**

During the pandemic, I accessed the merchant services with the virtual terminal to continue bringing in revenue.

  ### 43. A nice system

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2021

**What do you like best about Clover?**

Clover is easy to use. The online interface is user friendly.

**What do you dislike about Clover?**

I have to use a separate website for the transaction reports. It would be nice to have everything all in one place.

**What problems is Clover solving and how is that benefiting you?**

Clover has simplified our credit card transactions. Before this, we had an antiquated system that would often have issues transmitting and processing. And there was no online interface available for viewing transactions or printing reports.

  ### 44. clever clover

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah M. | Bartender, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 10, 2022

**What do you like best about Clover?**

great for counter transactions, fast and user friendly

**What do you dislike about Clover?**

not user friendly for bars or making tabs

**What problems is Clover solving and how is that benefiting you?**

it is great for one time transcations. single use

  ### 45. Clover for Business

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2021

**What do you like best about Clover?**

Clover is easy to use and set up, and the most substantial positive about this app is its usability and ease of use. It provides many features/tools for your business needs. It has coupon processing, virtual pin pads, gift card management, employee management, and advanced reporting. It is frequently updated in the app store as well.

**What do you dislike about Clover?**

Clovers customer support is not the best, and it can take a while to get responses or answers.  It's not the most simplistic process to have that support. There is no one place to buy it, yet you are pretty restricted to a single merchant services provider. You’re going to get different rates, prices, and customer service options at each location, which can be frustrating.

**What problems is Clover solving and how is that benefiting you?**

Not any at the moment.

  ### 46. Terrible service

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about Clover?**

Nothing company scammed of charged backs won!

**What do you dislike about Clover?**

Customer service very rude and unprofessional still working from home children talking and playing in background.

**Recommendations to others considering Clover:**

Use different company.

**What problems is Clover solving and how is that benefiting you?**

None didn't get anything solved with them.

  ### 47. AWFUL experience!

**Rating:** 0.0/5.0 stars

**Reviewed by:** Mike R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 28, 2020

**What do you like best about Clover?**

There is nothing helpful from Clover / Firstdata / Fiserv. They are a merchant processor. The only help needed should be on initial setup or for equipment failure.

**What do you dislike about Clover?**

Horrible communication skills. Very poor customer service. Absolutely antiquated policies.

**What problems is Clover solving and how is that benefiting you?**

It's taken 6 weeks to change our "deposit to" account and it still isn't done. We discussed this when we first opened the merchant processing account with this company. We did this because we knew our business account would not be completed in time for our business opening. We were assured we could easily change our deposit-to account via the web interface at that time, so we signed up.
When it came time to change the account, the web interface has only a "call us at this number (nnn-nnn-nnnn) if you want to change this account number". I called, which took over 5 minutes just to get past all the verification and get to a ringing phone. I waited on hold for over 30 minutes only to get someone on the other end that said "oh, we can't do that, you have to call 'this' number". I called the other number and got the same auto-attendant and a subsequent individual in another country who said that he couldn't help with my request but he would escalate it and someone would call. Two days, no call. So I called back. Same thing. THen I got vocal and demanded to speak with someone higher up. After almost an hour I finally reached someone that said "oh, you can't change that on the web, but you can change it on the unit". I went to the store and checked, no ability to change it on the device.
I had to call yet again and go through the same process. Finally reached someone who said they needed a voided check. We didn't provide one to set up the account originally, and we don't use checks for a reason. We were told we had to "get a note from the bank". You have to make an appointment to go into the bank and we didn't have time for that so we submitted a statement. 

Keep in mind, every time I communicated with the company, there were multiple verification steps. I was calling from the same number used to open the account, as well as the same email.

Then they said we needed to fill out a form. We did this and signed it with our signature stamp in a PDF document just as we did our original opening documents, but they won't accept that to make a change. I don't have a scanner to "print-sign-scan" and told them so. 

To legitimize their "policy" they would say "it's for your safety" or something similar, but again, multiple steps of verification had already been taken. And this is how we originally set up the account.

To date we have been unable to get this changed. Once our contract is up, I will leave this company.

  ### 48. Great POS system for small business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2021

**What do you like best about Clover?**

I like most about Clover is the straightforward navigation view, easy to use.

**What do you dislike about Clover?**

I don't have anything that I dislike about Clover.

**What problems is Clover solving and how is that benefiting you?**

In my opinion, Clover is a great POS system for us to manage our daily orders.

  ### 49. great service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about Clover?**

everything is done at the website easy placing the info in the website and verifying eligibility

**What do you dislike about Clover?**

Sometimes it may be challenging to search eligibility for a customer

**What problems is Clover solving and how is that benefiting you?**

Checking the eligibility of customers immediately

  ### 50. Not bad at all

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sommer S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2020

**What do you like best about Clover?**

Easy to use, efficient app, competitive rates,

**What do you dislike about Clover?**

I can't easily print off multiple transactions. I can download them to a spreadsheet and print off a list, but that has tons of useless info that I have to edit out of the spreadsheet (very time consuming) or I have to screenshot the transaction history (also time consuming) or I have to print them off one by one - which is time consuming and usually useless since the customer name doesn't get printed. I want a feature that allows me to easily print and includes:customer name, last four of card number, date, and amount.

**Recommendations to others considering Clover:**

Chose another company if you want to print

**What problems is Clover solving and how is that benefiting you?**

See above. Clover is good, but overall there are better options. Clover is excellent for beginners though and has all the basic features needed.


## Clover Discussions
  - [Have you seen huge returns for paying for text promos?](https://www.g2.com/discussions/have-you-seen-huge-returns-for-paying-for-text-promos) - 1 comment, 1 upvote
  - [What is Clover software?](https://www.g2.com/discussions/what-is-clover-software) - 1 comment

- [View Clover pricing details and edition comparison](https://www.g2.com/products/clover/reviews?b-trends&section=pricing&secure%5Bexpires_at%5D=2026-05-31+14%3A59%3A28+-0500&secure%5Bsession_id%5D=92819bbe-25a8-4ffe-8106-d0bc313b737a&secure%5Btoken%5D=fb531db23740bc232622e18beb1dedb507a737daf5733fb5cf91e43a0f416927&format=llm_user)
## Clover Integrations
  - [Clover](https://www.g2.com/products/clover/reviews)
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## Clover Features
**POS**
- Credit Card Payments
- Barcode Scanning
- Hardware Integration
- Price Adjustments
- Receipts

**Administration**
- Menu Building
- Inventory Management
- Employee Scheduling
- Accounting
- Reporting & Analytics
- Loyalty Management

**Payment Processing**
- Encryption
- Credit Card Processing
- Mobile Payments
- Digital Wallet Integration

**Payment**
- Credit Card Payments
- Loyalty Points
- Digital Wallets
- UPI Payment
- Meal Voucher Redemption
- Gift Voucher Redemption
- Cash Payment
- Installment Payment

**Payments**
- Credit Card Payments
- Partial Payments
- Split Payments
- Discounts
- Voided/Refunded Payments
- Store Credit Allocation
- Tip Adjustments
- Offline Payments
- Multidevice Payment Acceptance
- Next Day Deposits

**Marketing**
- Loyalty Programs
- Email Marketing

**Meal Service**
- Payment Gateway
- Table Management
- Check Adjustment
- Kitchen Tickets
- Takeout & Delivery

**Administration**
- Reporting & Analytics
- E-commerce Integration
- Processing Fees
- POS Integration
- Omnichannel
- Levels 1 & 2
- Level 3

**Checkout**
- Barcode Scanning
- Bills/ e-Receipt
- Integration
- Order Booking
- Return/Refund

**Employee Management**
- Employee Accounts
- Permissions
- Commission Tracking
- Tab Allocation
- Log/Shift Notes
- Staff Scheduling
- Floor Plans

**Administration**
- Inventory Management
- Employee Management
- Reporting
- E-commerce Integration

**Payment Options**
- Multi-Currency
- Online payment portal

**Inventory Management**
- Inventory Control
- Low-stock Alerts
- Product Categorization
- Multilocation Inventory Tracking
- Purchase Orders

**Customer Management**
- Loyalty Membership
- Customer Profiles
- Credit Card Filing

**Security**
- POS Verification

**Reporting and analytics**
- Monitor Store KPIs
- Real-time data
- Exportable Reports
- Remote Reporting

**Inventory Management**
- Track Inventory
- Inventory Notifications
- Product Organization
- Multilocation Inventory Tracking

**Platform**
- Accounting integration
- E-commerce Integration

**Customer Management**
- Customer Sales History
- Loyalty Management 
- Customer Accounts

**Integrations**
- Accounting Integrations
- Inventory Management Integrations
- E-Commerce Integrations

**Team Management**
- Employee Tracking
- Quick Employee Training
- Commission Tracking
- Employee Accounts and Permission
- Staff Scheduling

**Analytics**
- Sales Tracking
- Guest Counts
- End of Day Reports

**Help and support**
- 24/7 Phone Support
- Email and Chat Support
- Account History
- Webinars and Session
- Customer Forum

**Integration**
- Accounting
- E-commerce
- Multi-store

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