--- title: CloudNine Reviews meta_title: 'CloudNine Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 18 reviews by the users' company size, role or industry to find out how CloudNine works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 18 scale: '5' date_modified: '2026-07-12' parent_category: name: Legal url: https://www.g2.com/categories/legal --- # CloudNine Reviews **Vendor:** CloudNine Discovery **Category:** [eDiscovery Software](https://www.g2.com/categories/ediscovery) **Average Rating:** 4.6/5.0 **Total Reviews:** 18 ## About CloudNine CloudNine Review makes eDiscovery simple and efficient. With fast, self-service data ingestion, streamlined review workflows, and seamless production capabilities, our intuitive platform delivers an exceptional user experience. Designed for law firms and enterprises, CloudNine Review empowers teams to take control of their eDiscovery process with powerful, world-class review functionality and all in one easy-to-use solution. ## CloudNine Reviews ### 1. CloudNine’s Intuitive Interface Makes Workflow Management Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Ravikant K. | Senior Financial Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about CloudNine?** CloudNine stands out for its intuitive and user-friendly interface, which makes it easy to manage tasks without a steep learning curve. I really like how smoothly it handles workflows and keeps everything organized in one place. **What do you dislike about CloudNine?** While CloudNine is generally reliable, there are a few areas that could be improved. At times, the interface can feel slightly slow when handling larger tasks or data, which affects overall efficiency. Some features are not very intuitive at first and require a bit of time to understand. **What problems is CloudNine solving and how is that benefiting you?** Before using CloudNine, managing workflows and keeping track of tasks was time-consuming and often unorganized. Communication gaps and manual processes made it difficult to stay efficient. With CloudNine, everything is now centralized, making it much easier to manage tasks, collaborate with the team, and track progress in real time. This has significantly improved productivity, reduced errors, and saved a lot of time in daily operations. Overall, it has streamlined our workflow and helped us work more efficiently with better results. ### 2. Simplifying Complex Data Management with CloudNine **Rating:** 4.0/5.0 stars **Reviewed by:** jahan a. | Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about CloudNine?** What I like best about CloudNine is how simple and stress-free it makes managing everything in one place. The interface is clean and easy to understand, so you don’t waste time figuring things out. It feels like the platform is actually designed keeping users in mind, not just adding features for the sake of it. Another thing I really appreciate is its reliability everything runs smoothly without unnecessary glitches, which makes a big difference in day-to-day work. It also saves a lot of time by automating tasks that would otherwise be repetitive. Overall, it just makes work more organized and efficient without feeling complicated. **What do you dislike about CloudNine?** One thing I dislike about CloudNine is that it can feel a bit limited when you need more advanced features or customization. It works great for standard use, but once your requirements grow, you might find yourself wishing for more flexibility. Another issue is that sometimes the performance can slow down, especially when handling larger workloads or multiple tasks at once. It’s not a dealbreaker, but it can interrupt the workflow. Also, the support and documentation could be better. When you run into issues, it’s not always easy to find clear answers quickly, which can be frustrating when you’re on a deadline. **What problems is CloudNine solving and how is that benefiting you?** CloudNine is basically taking a very messy and overwhelming process like collecting, reviewing, and analyzing thousands of documents, emails, and files and making it simple and manageable. Instead of juggling multiple tools or doing things manually, everything is available in one platform where you can upload, review, and organize data quickly. What I like is that it saves a lot of time. Tasks that would normally take hours or even days like searching documents, filtering irrelevant data, or preparing files can be done much faster with automation. It also reduces effort because the system handles things like deduplication and data filtering on its own. Another big benefit is cost control. Since it streamlines the whole process and reduces manual work, it helps cut down operational costs, which is especially useful for firms handling multiple cases or large datasets. Overall, CloudNine is solving the problem of complex data management in legal and investigation work, and it benefits me by making the workflow faster, simpler, and more efficient without needing too many resources or tools. ### 3. CloudNine Review Simplifies Document Analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Gail Z. B. | Firm Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about CloudNine?** It's easy to learn and intuitive. Reviewing documents in CloudNine is more efficient than the dinosaur predecessors. **What do you dislike about CloudNine?** The only constructive criticism I have would be to allow users to change the background color. **What problems is CloudNine solving and how is that benefiting you?** In the past, we reviewed hundreds of boxes of documents with thousands of pages. CloudNine Review eliminates this issue, allowing essential facts and documents to be tagged, making discovery efficient. Multiple users can collaborate effectively. ### 4. Cloud Nine **Rating:** 4.5/5.0 stars **Reviewed by:** J B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about CloudNine?** CloudNine LAW and Explore are two of the best e-discovery programs to use, very efficient and the export settings are top tier. **What do you dislike about CloudNine?** There is really not much to not like with the programs but it can set stuck on large documents at times **What problems is CloudNine solving and how is that benefiting you?** It allows us to process e-discovery documents and export them to any output that the client requires. ### 5. Very positive experience **Rating:** 5.0/5.0 stars **Reviewed by:** Dan O. | Litigation Technology Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2023 **What do you like best about CloudNine?** Excellent tool for document review and producing documents. This application is also used for managing exhibits and deposition prep. DOcument tagging is very flexible. **What do you dislike about CloudNine?** When more than one database is open, the image viewer cannot handle both. Seldom is this a problem. **What problems is CloudNine solving and how is that benefiting you?** Provides a simple tool for reviewing and marking documents. ### 6. Great software that is easy to log on, user-friendly, has a great layout, and is easy to navigate. **Rating:** 5.0/5.0 stars **Reviewed by:** Tara D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2018 **What do you like best about CloudNine?** Training to use CloudNine was not lengthy. CloudNine was great at searching documents, including tagging, and exporting. Software tailored to our business needs and streamlined the task at hand. **What do you dislike about CloudNine?** I do not dislike anything about CloudNine, the layout is simple, functional, efficient, searching and tagging documents is easy. **Recommendations to others considering CloudNine:** I highly recommend CloudNine, it is a great company tool and solution for searching large amounts of data. This service makes it possible for our company employees to work remotely and still be able to give our clients the best service possible. CloudNine has worked very well for our company and are very satisfied with the service. Well worth the price. **What problems is CloudNine solving and how is that benefiting you?** The document search has eased the task of scanning large amounts of data. Benefits: CloudNine reduced time to review large amounts of data by its ease of search and tagging. ### 7. CloudNine Discovery is good at being really good **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2018 **What do you like best about CloudNine?** CloudNine routinely impresses me with their superior customer service and automated tools that just work. We regularly upload a lot of data to CloudNine’s automated hosting and discovery tool. Their software is easy to use and searching is flexible. **What do you dislike about CloudNine?** I personally didn't have access to the administrative rights so I was dependent on others in my organization to ensure all of the access was appropriate. Not CloudNine's fault or dislike. Just a dislike in the process. **What problems is CloudNine solving and how is that benefiting you?** Help Desk assists us with all technical items including search logic, syntax, and segmenting for multiple document reviewers. ### 8. Great Review Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2017 **What do you like best about CloudNine?** The tool is very easy to use and train others on. It is very cost effective and can be rolled out quickly. **What do you dislike about CloudNine?** Would like to be able to customize views in the review panel. **Recommendations to others considering CloudNine:** Get a feel for the staff and support. They have a great team and are always willing to work no matter what time of day. **What problems is CloudNine solving and how is that benefiting you?** They have provided cost effective solutions with minimal down time. ### 9. Simple Interface **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2018 **What do you like best about CloudNine?** Items were easy to upload. Folder structure was maintained. Quick response to tech support questions. **What do you dislike about CloudNine?** Not able to add check boxes for review tags. **Recommendations to others considering CloudNine:** Simple interface and quick tagging set up if you are looking for a inexpensive E-Discovery tool. **What problems is CloudNine solving and how is that benefiting you?** E-Discovery workflow. ### 10. User friendly review tool backed by personalized customer support. **Rating:** 5.0/5.0 stars **Reviewed by:** Katrina C. | Project Manager, Legal Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2017 **What do you like best about CloudNine?** What I like best about CloudNine is the intuitive searching function. It is easy to create complex searches, even as a beginner. You can also easily access your recent searches through a drop down on the main screen. This is much easier than going back to the searching page and re-creating searches that you didn't save. **What do you dislike about CloudNine?** This isn't really a dislike, but I do wish we had the ability to re-name folders "on the fly" in the native tree view. This is done simply enough with an overlay into the folder field, though. **What problems is CloudNine solving and how is that benefiting you?** We are helping our clients, the small to mid-size law firms, get away from reviewing and producing in paper. Once they realize how simple it is to tag and categorize their documents, their review is done much more efficiently - saving both time and money. - [View CloudNine pricing details and edition comparison](https://www.g2.com/products/cloudnine-discovery-cloudnine/reviews/cloudnine-review-632673?section=pricing&secure%5Bexpires_at%5D=2026-07-13+18%3A32%3A25+-0500&secure%5Bsession_id%5D=3893e9b0-3669-43aa-a18a-533aa2aba9f0&secure%5Btoken%5D=b304069c7d1827e37da732d0655b683afaff7b0156138172a446e6c6668a8210&format=llm_user) ## CloudNine Features **Document Collection** - Legal Hold - Document Collection - Document Processing **Document Review** - Document Review - Project Analytics - Project Templates - Automated Review - User Reporting - Permissioned Access - Production **Agentic AI - eDiscovery** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top CloudNine Alternatives - [Everlaw](https://www.g2.com/products/everlaw/reviews) - 4.7/5.0 (718 reviews) - [Logikcull](https://www.g2.com/products/logikcull/reviews) - 4.7/5.0 (516 reviews) - [Relativity](https://www.g2.com/products/relativity/reviews) - 4.6/5.0 (634 reviews)