G2

Om G.

Trust & Safety Associate

Enterprise (> 1000 emp.)

10/31/2026

"Fast API media uploads and URL transformations, with clear 30-day credit tracking"

4.5/5

What do you like best about Cloudinary?

What I like best about Cloudinary is how effortlessly it handles media uploads, storage, and on-the-fly URL image transformations for my web and mobile chat application. Integrating the API keys with a React frontend and a C#/.NET backend took very little setup, and the Dynamic folders mode makes organizing user-uploaded chat media and profile avatars super clean without complex backend file-handling code. I also really appreciate the main dashboard's real-time Usage Overview—being able to clearly monitor our 30-day image impressions, transformations, bandwidth in megabytes, and total storage against our 25-credit monthly allowance at a single glance makes tracking resource consumption completely transparent. Automatic format optimization like WebP and AVIF delivery keeps media loading fast on mobile browsers too. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

What can be a bit confusing at first with Cloudinary is understanding how the unified credit system calculates usage across different metrics—since transformations, net storage, and monthly bandwidth all draw from the same 25-credit pool, a sudden spike in high-resolution image transformations or video processing can burn through credits faster than expected if you do not configure strict eager transformation rules upfront. Also, navigating between the classic Media Library settings, Product Environment tabs, and the newer MediaFlows interface can feel slightly cluttered when you just want to quickly adjust upload presets, webhook notifications, or folder security permissions. Finally, the jump in pricing from the base 25-credit tier to the next paid plan is quite steep for smaller independent web applications. Review collected by and hosted on G2.com.

What problems is Cloudinary solving and how is that benefiting you?

Cloudinary completely eliminates the headache of building and maintaining our own custom media storage, image resizing pipeline, and CDN delivery infrastructure for our real-time web and mobile chat application. Before integrating Cloudinary's API with our C#/.NET backend and React frontend, storing user-uploaded photos and profile avatars directly on our database server slowed down page loads and consumed too much database storage. Now, images are uploaded directly to our Cloudinary product environment into dynamic folders, automatically compressed, converted into lightweight formats, and resized on the fly via simple URL transformation parameters. This keeps our chat interface responsive on mobile networks while letting me easily track our 30-day transformations, image impressions, and megabytes of bandwidth and storage right from the dashboard. Review collected by and hosted on G2.com.