What I like most is that design and engineering stopped arguing over “final” asset sizes. We keep a clean master in Cloudinary, then request the crop, format, and quality we need for each surface—homepage, mobile, email, social—without another export round from the creative team. Delivery stays fast through their CDN, so performance work is less about babysitting image folders and more about setting sensible defaults. Tagging and a solid folder structure also help when marketing and product are both uploading into the same library. The APIs and CMS plugins matter, too, especially when non-engineers need to swap a visual without opening a ticket for every small change. Review collected by and hosted on G2.com.
Costs scale with traffic and transformations, so you really need to keep an eye on usage; otherwise a busy campaign can catch finance off guard. The platform is powerful and deep, but without agreed naming conventions and shared transform presets, the media library can get cluttered quickly. Video workflows and the more advanced AI tools also take more time to learn than basic image delivery. For small sites that only need a handful of static files, it can feel heavier than necessary. Review collected by and hosted on G2.com.