G2

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

9/7/2026

"Amazing Cloudera Support Team When It Matters Most"

5/5

What do you like best about Cloudera?

The support team we get with Cloudera is amazing. I mean, they’re great people, and honestly they helped us out a bunch when we were knee-deep in trouble, so I really appreciate the support team. Review collected by and hosted on G2.com.

What do you dislike about Cloudera?

Cloudera upgrades can sometimes be complex because of dependencies between different services, parcels, Java versions, and configuration changes. Planning and validation are important to avoid impacting production workloads. Review collected by and hosted on G2.com.

What problems is Cloudera solving and how is that benefiting you?

Cloudera provides a centralized platform for managing and monitoring Hadoop clusters and services. It helps us manage components like HDFS, YARN, Hive, Kafka, Ranger, and ZooKeeper from a single interface, making cluster administration, monitoring, configuration management, and troubleshooting more efficient. It also helps us maintain cluster stability and identify issues before they significantly impact production workloads. Review collected by and hosted on G2.com.