Jakub Z.
JZ
Chief Marketing Officer
Information Technology and Services
Small-Business (50 or fewer emp.)
"BYOS + RSA Lockbox Made Compliance Easy—with Fair Per-Repository Pricing"
5/5
What do you like best about Cloudback?

The “Bring Your Own Storage” (BYOS) architecture has been an absolute game-changer for meeting our infrastructure compliance requirements. We can seamlessly route our encrypted backup data directly into our own private Amazon S3 buckets, while still managing our own encryption keys through their RSA Lockbox feature. I also find the pricing structure incredibly fair, since they charge strictly per repository rather than by administrative seat licenses. That approach lets us give dashboard visibility to our entire auditing and management team without taking on massive, unnecessary subscription costs. Review collected by and hosted on G2.com.

What do you dislike about Cloudback?

The platform is exceptionally reliable overall, but the automated email notification system can feel a bit noisy when we’re managing bulk repository configurations. For example, if a single minor repository sync hits a temporary API rate-limit hiccup, it immediately triggers a warning notification. We’d love to see more granular notification grouping options in the dashboard so we can consolidate these alerts into a single daily summary email, instead of receiving separate, real-time messages for each small issue. Review collected by and hosted on G2.com.

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