G2

Komal P.

Data Developer

Mid-Market (51-1000 emp.)

8/4/2025

"Good Security Service with Strong Cloud Features"

4.5/5

What do you like best about Cloud-Delivered Security Services?

I really like how easy it is to use the service after the initial setup. The cloud delivery makes it very convenient to manage security from anywhere without the need to install complex hardware. Customer support is usually helpful and quick to respond to my questions. The number of features is good, and they keep updating it often which is nice for staying protected from the latest threats. Also, integration with other cloud tools in our stack is pretty smooth most of the time. Review collected by and hosted on G2.com.

What do you dislike about Cloud-Delivered Security Services?

One thing I find a bit frustrating is the complexity during the first implementation. It took some time and trial to figure out the best configurations for our environment. Some features are powerful but a bit confusing to use unless you spend time learning them. Also, occasionally the customer support response is slow during peak times. The pricing can feel a bit high for smaller teams like ours. Overall, it works well but could be more user-friendly especially at the start. Review collected by and hosted on G2.com.

What problems is Cloud-Delivered Security Services solving and how is that benefiting you?

It helps us keep our network secure from malware and unwanted traffic, especially with more people working remotely. Before using this, managing security across cloud apps was harder and we had to rely on multiple tools. Now, it solves those challenges by offering a unified cloud-based platform that’s easier to manage and updates automatically. This saves time, reduces risks, and gives me peace of mind that our data is protected even as new threats come up. Review collected by and hosted on G2.com.